HVAC Account Manager

Hill York Service Company•Lake Park, FL

10d•Onsite

About The Position

Hill York is seeking a driven, high-performing Account Manager to grow sales of service and maintenance agreements across commercial, industrial, and institutional markets. This hunter-focused role is responsible for developing new business, expanding existing accounts, and delivering consistent, profitable revenue growth. The successful candidate will build relationships, create opportunities, close deals, and work proactively in a fast-paced environment to achieve and exceed sales targets. The role includes identifying and securing new business through prospecting and networking, managing opportunities throughout the sales cycle, engaging decision makers, presenting solutions, and negotiating profitable service agreements. The Account Manager also maintains customer relationships, supports satisfaction and retention, resolves customer concerns, collaborates with internal teams, and maintains accurate CRM records and sales updates. The position requires regular travel to customer sites and work in a variety of customer facilities. Hill York offers a competitive compensation package including base salary, car allowance, and uncapped commission, along with a comprehensive benefits program. The company describes its work environment as challenging and rewarding, with an emphasis on teamwork, results, honesty, and integrity.

Requirements

High school diploma or equivalent.
Ability to network, generate leads, close deals, and manage customer relationships.
Strategic thinking and ability to identify and capitalize on opportunities.
Strong communication, presentation, and interpersonal skills.
Strong organizational and follow-up skills, with attention to detail.
Computer proficiency, especially with CRM software, Word, and Excel.
Ability to drive to customer sites regularly.
Ability to stand, walk, climb ladders, and use stairs as needed.
Ability to work in commercial office, industrial, warehouse, medical, and educational facilities.
Self-starter with a hunter mentality and passion for sales.
Resilience, self-motivation, and comfort working independently.
Ability to navigate complex organizations to reach key decision makers.
Customer focus and commitment to delivering value and building trust.
Strong networking skills and ability to create opportunities.

Responsibilities

Identify, target, and secure new business through cold calling, prospecting, networking, and referrals.
Build a sales pipeline and manage opportunities through all stages of the sales cycle.
Build and maintain relationships with owners, facility managers, and management companies.
Research decision makers at target organizations and develop strategies to engage them.
Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
Maintain regular customer touchpoints to support satisfaction and long-term retention.
Engage existing customers to check that service expectations are being met, address concerns, and reinforce trust.
Respond promptly to customer inquiries and resolve billing, service, or agreement issues.
Identify at-risk accounts and implement strategies to retain and strengthen relationships.
Collaborate with internal teams to support seamless service delivery and customer satisfaction.
Maintain accurate CRM records and provide regular updates on sales activities and pipeline.
Monitor market trends, competitor activity, and customer feedback to inform sales strategies.
Identify customer needs and discuss the solutions Hill York can provide.