Account Manager HVAC

Handy Distribution•Murfreesboro, TN

About The Position

The Account Manager HVAC develops, monitors, and grows a designated sales territory through budget-guided planning, customer interaction, proactive selling, technical expertise, and feedback to branch sales teams and appropriate corporate personnel. The role builds customer relationships, identifies and qualifies sales opportunities, presents products and services as strategic advantages, negotiates business while maintaining margin targets, and provides customers with technical, specification, pricing, and product support. This is a field-based position involving frequent travel throughout an assigned territory to visit customers and prospects, including customer offices, warehouses, and active job sites. Some overnight travel is required. The role requires operating a motor vehicle and maintaining driving eligibility under company and insurer standards. No supervisory responsibilities are required.

Requirements

  • College degree preferred and 2–4 years of sales experience, preferably in wholesale distribution, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Effective time management and planning skills.
  • Self-motivation and ability to work under minimal supervision.
  • Excellent customer service skills.
  • Ability to meet goals and build relationships and partnerships with vendors, building owners, and others.
  • Results-driven and customer-focused approach.
  • Strong decision-making and problem-solving skills.
  • Self-discipline and ability to work independently.
  • Strong closing techniques with a customer-centered approach.
  • Ability to plan effectively while remaining flexible to change.
  • Excellent organizational skills and attention to detail.
  • Basic computer skills and proficiency with Word, Excel, Outlook, and the internet.
  • Valid government driver’s license and an acceptable driving record under company standards and insurer requirements.
  • Ability to operate a motor vehicle and maintain driving eligibility.
  • Ability to perform the physical demands of the role, including driving for extended periods and lifting or carrying materials or product samples weighing up to approximately 25 pounds.

Nice To Haves

  • College degree.
  • Sales experience in wholesale distribution.
  • Proficiency with Phocas.

Responsibilities

  • Develop customer account relationships and sales opportunities within a designated sales territory.
  • Develop territory and sales plans to target key customers and prioritize sales activities.
  • Qualify new and existing opportunities to determine revenue potential.
  • Position products and services as strategic advantages, communicating their value proposition and business drivers to customers.
  • Negotiate with customers to grow business while maintaining margin targets.
  • Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
  • Provide technical and specification support, including budgetary pricing.
  • Provide details, displays, or product demonstrations using samples or catalogs, emphasizing saleable features.
  • Quote prices and material availability as requested.
  • Manage customer concerns fairly, promptly, and effectively.
  • Represent the company professionally with customers, employees, and suppliers.
  • Travel throughout the assigned territory to call on regular and prospective customers, solicit orders, and speak with customers.
  • Complete and submit required company reports of sales activities, including expense accounts, DPS reporting, and account activity, in a timely manner.
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