Human Resources Operations Specialist (Temp)

Neighborhood Healthcare•Escondido, CA

4d•$27 - $38

About The Position

The Human Resources Operations Specialist creates and maintains human resource personnel records at Neighborhood Healthcare. The role manages pre-employment, onboarding, initial credentialing, data management, and HR compliance processes, and responds to employee HR inquiries. The specialist works with management to maintain accurate information in the HRIS and support reliable, compliant personnel and credentialing records. The role coordinates new-hire orientation and onboarding, including preparing documentation, badges, timekeeping setup, verification processes, and required training. It supports background checks and occupational health screenings, tracks and verifies clinical staff credentials, helps with credential renewals, and processes voluntary terminations. The specialist also conducts audits, prepares employee-data reports, supports file-management projects, and identifies opportunities to improve HR Operations processes. This is a temporary position. The listed pay range is $27.21 to $38.09 per hour, depending on experience. Neighborhood Healthcare describes its benefits as including partially company-paid medical, dental, and vision plans; more than two weeks of vacation; nine holidays, including two floating holidays; sick/personal time; volunteer time off; a 403(b) retirement plan; and optional health and wellness events.

Requirements

Bachelor’s degree or an equivalent combination of education and experience in human resources, project management, customer service, or general business administration.
At least two years of customer service, recruiting, human resources, or general administration experience.
Excellent verbal and written communication, composition, typing, and proofreading skills.
Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
Ability to assess situations and independently develop an appropriately urgent plan of action.
Ability to interact courteously and professionally with staff and other stakeholders at all levels.
Ability to manage multiple tasks simultaneously and demonstrate strong planning and organizational skills.
Ability to work both as part of a team and independently.
Ability to handle highly confidential information professionally and ethically.
Ability to lift or carry 10 pounds and stand for long periods.
Follow applicable safety procedures, infection-control protocols, privacy requirements, and corporate integrity and security obligations.

Nice To Haves

Human Resources certification.
Experience in the healthcare industry.
Experience handling multiple phone lines.
Bilingual English/Spanish, English/Arabic, or English/Mandarin.
Knowledge of project management software, donor databases, and social media platforms; experience with Asana, WordPress, GiveSmart, eTapestry, Canva, Constant Contact, and/or Virtuous is preferred.
Proficient knowledge of identifying, cultivating, and securing multiple mid-level to major gift donors, both private and corporate.

Responsibilities

Provide backup support to front-office administrative assistants as needed.
Respond promptly and with care to patients and employees, and maintain professional relationships with staff, clients, and the public.
Enter and maintain employee data in the HRIS, including new-hire information and changes to pay, status, demographics, site, organization, and FTE.
Document employee changes by preparing change forms and other status-change documentation.
Create and maintain personnel records and HR documents, including scanning and electronically storing hard-copy documents.
Work with management on electronic file-management guidelines, records retention, and projects to reorganize files in accordance with retention regulations.
Develop, process, and maintain periodic employee-data status reports for management.
Respond to employee HR inquiries, research solutions, and refer questions to other HR teams as needed.
Prepare new-hire binders and orientation and onboarding documents; create employee badges, set up timekeeping kiosks, complete time entries, and perform verification processes.
Create facilities and IT tickets for the department as requested, and assist with assigning training modules.
Process pre-employment occupational health screening authorizations, inform candidates, and review and file results.
Collect, review, and file background-check results; identify missing education items, obtain required documentation, and notify managers of flags.
Work with the HR Operations Manager and Talent Acquisition teams to submit offer-rescission letters for cause when candidates fail pre-screening qualifications.
Oversee initial and ongoing credentialing for clinical staff, ensuring required documentation is collected and verified.
Use Modio to track and manage Licensed Individual Practitioners’ credentials.
Assist the HR Compliance Specialist with timely renewal of licenses, certifications, and other credentials.
Conduct weekly virtual new-hire orientation across Neighborhood locations; review and improve its content, coordinate first-week schedules, suggest and implement process improvements, and coordinate required training with the Electronic Medical Records team.
Lead the weekly New Hire Huddle and coordinate with teams such as EMR, Provider Enrollment, Talent Acquisition, and Compliance to support onboarding.
Identify and implement process improvements and best practices for HR Operations.
Manage voluntary terminations by preparing final paychecks, revoking access, notifying supervisors, coordinating exit interviews, and working with the HR Operations Manager on accurate code creation and entry to support trend analysis.
Audit personnel files, credentialing files, and HRIS data to maintain completeness, accuracy, and data integrity.
Perform other related duties as required and assigned.
Follow safety, infection-control, privacy, corporate-integrity, and security requirements; report injuries, unsafe conditions, and unethical, fraudulent, or unlawful activity.