Human Resources Manager
About The Position
The Human Resources Manager is a senior executive responsible for directing the Office of Human Resources and all human resource functions of the Seminole Nation Gaming Enterprise. The role requires significant diplomacy, trust, interpersonal skill, and the ability to motivate or influence others. The position works closely with employees, department managers, legal counsel, executive management, and top leadership to support the organization and advance the Seminole Nation by delivering value and signature moments every day. The manager oversees HR staff operations, business planning, and budget development for HR programs. Responsibilities include managing employee policies and programs, compensation, employee relations, benefits, training, recruiting, hiring, onboarding, staff development, and compliance with applicable professional standards and laws. The role also provides excellent guest service to internal and external guests.
Requirements
- A college degree in a technical discipline, a bachelor's degree in a non-technical discipline, a non-technical degree plus professional certification in Human Resources, or an equivalent combination of education and experience.
- Three to five years of similar or related experience.
- Knowledge of human resources practices and labor law.
- Ability to motivate or influence others and exercise diplomacy and trust.
- Proven ability to provide outstanding customer service.
- Excellent problem-solving abilities and ability to handle stressful situations professionally.
- Ability to work as a team player.
- Detail-oriented and organized, with the ability to multitask in a fast-paced environment.
- Strong verbal and written communication skills, including the ability to handle conflict situations.
Responsibilities
- Create and support a workplace culture focused on building high-trust relationships through support and respect.
- Prepare and maintain the employee handbook and policies and procedures manual.
- Communicate changes to personnel policies and procedures and ensure compliance.
- Assist management with the annual review, preparation, and administration of the wage and salary program to determine a competitive compensation plan.
- Coordinate or conduct exit interviews to determine reasons for employee separations.
- Consult legal counsel on personnel matters as appropriate or as directed by executive management.
- Meet with employees to help resolve grievances or concerns and facilitate resolution when needed.
- Work with department managers on personnel matters and investigations of incidents or complaints.
- Recommend, evaluate, and participate in staff development.
- Coach and guide managers in building a high-performance work culture, managing work relationships, building morale, and increasing productivity and retention.
- Work with legal counsel to ensure policies, procedures, and HR programs are consistently administered, aligned with organizational goals, and compliant with professional standards and state and federal requirements and laws.
- Provide excellent guest service to internal and external guests through active engagement and a positive attitude.
- Oversee HR staff operations, business planning, and budget development for HR programs.
- Develop and implement employee benefits programs within the position's administrative authority.
- Develop and implement employee training programs.
- Conduct employee-related matters in accordance with policy.
- Supervise, coordinate, and review the work of assigned staff.
- Oversee recruiting, interviewing, selection, processing, and orientation of new employees.
- Prepare analyses of the effectiveness of employee relations dynamics.
- Assist the Gaming Enterprise Manager as requested or needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
