Human Resources Manager

Rodenhiser Home Services Inc • Holliston, MA

15d • $90,000 - $120,000

About The Position

Rodenhiser Home Services is seeking a hands-on, people-focused Human Resources Manager to lead HR functions for its multi-trade home services company. The role partners with managers and employees, helps shape company culture, supports teams, and drives organizational performance. It covers recruiting, employee relations and HR operations, benefits and insurance coordination, payroll and compensation, safety and risk mitigation, employee credentials, performance reviews, HRIS, compliance, training, and organizational planning.

Requirements

• 5–8 years of progressive HR experience.
• Bachelor’s degree in human resources management or a related field, or SHRM or equivalent credentials.
• Strong knowledge of Massachusetts employment law and Worker’s Compensation.
• Proficiency with ADP Workforce Now and JazzHR.
• Demonstrated success recruiting across trades and office roles.
• Strong professionalism, confidentiality, communication skills, and judgment.
• Ability to balance empathy with firmness and consistency.

Nice To Haves

• Experience overseeing safety programs or analyzing insurance loss data.

Responsibilities

• Lead recruiting for trade positions—including HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, and Drafting—and office and warehouse roles via Jazz/HR.
• Partner with Marketing to promote the employment brand and organize hiring events.
• Advise on employee relations and foster a respectful and inclusive workplace.
• Lead HR operations, including compliance, policy management, training, and development.
• Manage investigations, documentation, corrective actions, and exit interviews.
• Support performance management, coaching, and career development.
• Ensure consistent application of policies and maintain a culture aligned with “Nice People, Great Service.”
• Provide a neutral, balanced perspective for employees and leaders.
• Lead annual open enrollment and employee benefits education.
• Facilitate annual analysis of the company’s self-insured health plan.
• Administer the 401(k) plan, including eligibility tracking, enrollments, contributions, audits, and compliance.
• Liaise for captive insurance programs, including Worker’s Compensation, General Liability, and Automotive/Fleet.
• Manage payroll compliance, deductions, and garnishments.
• Administer compensation plans for Service Managers and the Sales team.
• Support payroll audits and resolve payroll concerns.
• Work with the safety committee to develop, implement, and monitor the company-wide safety program.
• Analyze claim trends and safety with insurance partners.
• Collaborate with managers to improve safe working practices and reduce injuries.
• Lead safety communications, training, and incident response.
• Maintain an inventory of employee licenses, trade certifications, and role-specific credentials, ensuring timely renewals and uninterrupted compliance.
• Maintain secure digital records of licenses and certifications.
• Oversee timely completion of performance reviews by department managers.
• Maintain and update salary bands in compliance with Massachusetts wage transparency laws and support annual compensation reviews.
• Oversee HRIS workflows in ADP Workforce Now.
• Maintain compliance with Massachusetts and federal labor laws.
• Update the Employee Handbook and HR policies.
• Coordinate company-wide training and compliance initiatives.
• Support EOS processes and organizational planning.

Benefits

• Medical, dental, vision, disability, life, AD&D, and MA PFML coverage.
• Paid vacation and holidays.
• Parental leave.
• 401(k) with employer match.
• Tuition reimbursement.
• Career development.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level