Human Resources Manager

Public Storage • Frisco, TX

2d • Onsite

About The Position

The Regional Human Resources Manager supports Public Storage’s mission by working with leaders to align teams around employee engagement, customer satisfaction, and business results. The role provides HR guidance and support to Field Managers, with a focus on employee relations and coaching front-line leaders. Using climate surveys, exit interviews, investigations, and coaching, the manager advises leaders on fair and consistent resolutions to employee relations issues and disciplinary actions.

The position works with management, HR, and legal partners to address employee relations concerns, investigate routine issues, support critical incidents, ensure consistent application of company policies and employment laws, and identify trends or opportunities for targeted support, training, and process improvement. The role also participates in cross-functional projects and other assigned activities.

The position is office-based five days per week. Public Storage states that it values in-person collaboration while recognizing the importance of flexibility.

Requirements

• At least 5–7 years of human resources management experience emphasizing employee relations, or 3 or more years of employee relations experience.
• Solid understanding of federal and state employment and labor laws, including FMLA, EEO, ADA, and FLSA.
• Ability to prioritize, multitask, act with urgency, and provide resolutions quickly and efficiently.
• Detail-oriented, with the ability to handle difficult situations with tact and diplomacy.
• Ability to analyze HR issues and communicate ideas, advice, and solutions effectively, verbally and in writing.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Excellent interpersonal skills and the ability to build trust, maximize relationships, and interact with employees and leaders at all levels.
• Trustworthiness and the ability to maintain confidentiality and exercise sound judgment with sensitive employee information.
• Analytical skills, including the ability to develop, manage, and interpret metrics.
• Ability to recognize opportunities and assess risks before they become trends.
• Strong organization, planning, time-management, and prioritization skills, including the ability to manage competing priorities and deadlines.
• Must be authorized to work in the United States without restrictions or sponsorship now or in the future.

Nice To Haves

• HR experience in a multi-site, multi-state, or retail environment.
• Prior knowledge of Navex Global, Workday, or EthicsPoint.
• Bachelor of Arts degree in Human Resources or Business Administration.
• PHR or SPHR certification.

Responsibilities

• Serve as a credible resource for the business and a balanced advocate for employees.
• Help management address employee relations concerns and maintain a positive work environment while balancing employee and business needs.
• Investigate and respond to routine employee relations issues and drive them to resolution.
• Prepare documentation and reports on investigative activities and compile supporting notes, details, and outcomes in the employee relations case management system.
• Develop, review, and approve performance counseling documents, and coach District Managers on employee relations and performance management to support employee engagement and talent retention.
• Partner with HR and legal to ensure consistent application of company policies, procedures, and practices and compliance with applicable employment laws.
• Assist with critical incidents and ensure smooth, professional, sensitive, and timely follow-through.
• Analyze exit interview data, turnover, and employee relations trends to identify areas for targeted HR support or training.
• Participate in designing and delivering targeted employee relations training and communications as needed.
• Identify opportunities for HR programs, talent development, career pathing, or process improvement and propose solutions.
• Participate in ad hoc projects, reporting, and initiatives with cross-functional teams.
• Perform other activities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed