Human Resources Manager

Cornerstone Family Healthcare•Cornwall, NY

12d

About The Position

Cornerstone Family Healthcare is recruiting a Human Resources Manager for its HR team. This strategic and hands-on position provides full-cycle human resources support to the organization and is based in Cornwall, New York, with travel to Cornerstone sites required. The role partners with the Chief of HR, serves as their primary support and backup, directly oversees the HR Generalist, and provides department oversight in the Chief of HR’s absence. The manager supports HR strategy and leadership, employee relations, engagement and development programs, and staff training. Responsibilities include advising managers and employees, overseeing investigations and termination processes, analyzing employee-relations data, and developing solutions to improve engagement, retention, productivity, and workplace culture. The position also oversees provider credentialing and re-credentialing, privileging, and audits of provider and support-staff credentials. The manager maintains knowledge of HRSA and Joint Commission standards and labor laws, participates in site visits and organizational meetings, and maintains confidentiality. The stated annual salary is $80,000–$90,000.

Requirements

Bachelor’s degree in human resources, business administration, or a related field.
Minimum of 5–7 years of supervisory experience overseeing an HR team.
Minimum of 5 years of employee-relations experience.
Minimum of 5 years of experience actively working with an HRIS.
Ability to resolve conflict and diffuse employee-related issues, concerns, and situations.
Excellent interpersonal and communication skills, with demonstrated patience, tact, and respect.
Knowledge of applicable laws, regulations, rules, procedures, and administration.
Knowledge of leadership and management skills and techniques.
Ability to interact with all levels of the organization.
Ability to travel to different Cornerstone sites.
Proficiency in Microsoft Office.

Nice To Haves

SHRM-CP or SHRM-SCP certification.
Experience with Paylocity HRIS.

Responsibilities

Partner with the Chief of HR to develop and implement HR strategies and initiatives aligned with the organization’s business strategy.
Serve as primary support and backup to the Chief of HR; directly oversee the HR Generalist and provide oversight of the HR department in the Chief of HR’s absence.
Guide, train, and direct colleagues on organizational policies and procedures to support legal and organizational compliance.
Support initiatives to improve employee engagement, retention, and productivity.
Advise and coach managers and employees on HR matters, including complex, sensitive, and specialized issues.
Oversee internal investigations, assist management with corrective action plans, and handle complaints.
Assess team and manager development needs and recommend and implement appropriate solutions.
Analyze and report employee-relations data and trends, help diagnose root causes of organizational issues, and balance employee, business, and organizational risks.
Oversee the termination process, including communicating with supervisors, conducting exit interviews, and ensuring separation documents are obtained and filed.
Design and execute engagement initiatives and development programs, including oversight of Cornerstone’s Knowledge Network.
Develop workplace-culture tools and resources and collaborate on training and leadership programs, including co-facilitating two internal leadership programs.
Design and facilitate manager training based on data analysis, including new supervisor training and supervisor mini-series trainings.
Oversee and facilitate stay interviews, report results, and recommend changes, with particular focus on high-turnover departments or positions.
Oversee annual and mandatory staff training, update existing training, create content as needed, and ensure completion and compliance.
Oversee credentialing and re-credentialing of medical providers, including privilege applications, collection of required documents, primary-source verifications, and two-year re-credentialing.
Ensure medical provider credentials, including licenses, DEAs, BLS, Infection Control, and board credentials, are current and renewed.
Support and supervise the HR Generalist’s credentialing work and oversee support-staff credentialing.
Conduct regular audits of provider and support-staff credentialing records and processes for compliance with HRSA, Joint Commission, and organizational requirements.
Maintain knowledge of HRSA and Joint Commission guidelines and participate in site visits with the Chief of HR.
Maintain awareness of federal, state, and local labor and wage-and-hour laws.
Attend and participate in monthly department, All Staff, and other required meetings.
Maintain familiarity with organizational policies and the Employee Handbook and protect confidential information.
Perform other related duties as assigned.