Human Resources Manager

Community Health Action of Staten Island•New York, NY

13d•$75,000 - $85,000•Hybrid

About The Position

Community Health Action of Staten Island (CHASI) works to improve the health of New Yorkers through food support, family services, and access to compassionate health care. It provides outreach, education, prevention, and direct support for populations most affected by health disparities. CHASI has approximately 150 employees when fully staffed. The Human Resources Manager is a generalist role responsible for day-to-day and ongoing employee lifecycle activities, including onboarding, offboarding, benefits administration, recruitment, staff engagement, staff relations, and special projects. The role partners with the Vice President of Human Resources and helps develop the HR department and agency-wide initiatives. It is a management-level position but does not currently directly supervise employees. The role is primarily in person, with the option of one remote work day per week after the onboarding period. Compensation is generally $75,000–$85,000 annually, commensurate with relevant experience and qualifications and aligned with internal equity. CHASI is an equal opportunity employer committed to hiring and supporting a diverse staff.

Requirements

At least 3 years of experience in a Human Resources role and the ability to demonstrate understanding of the described duties.
At least 2 years of experience with project and/or people management.
Ability to understand and clearly relay policies, benefits information, and other information to others; strong facilitation or public-speaking experience is preferred.
High attention to detail, strong reading comprehension and writing skills, and basic mathematical skills.
Ability to maintain confidentiality and act with honesty and integrity.
Excellent interpersonal and communication skills across professional levels and diverse backgrounds and lived experiences; ability to remain calm and communicate clearly in stressful situations; outgoing and enthusiastic approach; and ability to work independently and collaboratively.
General knowledge of local and federal employment and labor laws and practices.
Deadline-driven and proactive approach, with the ability to set priorities and balance multiple tasks.
Enjoyment of an evolving work environment and commitment to CHASI's mission, vision, and core values.
Excellent problem-solving, strategic, and critical-thinking skills.
Knowledge of and commitment to diversity, equity, and inclusion efforts.
Computer literacy, including internet navigation and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
A degree or certification in Human Resources is preferred; additional experience may be considered in lieu of a degree or certification.

Nice To Haves

A degree or certification in Human Resources.
Facilitation or public-speaking experience.
Experience with the Paylocity HRIS/Payroll system.
Experience working or volunteering in a nonprofit organization.

Responsibilities

Build and maintain relationships with recruitment venues and stakeholders to promote employment opportunities.
Develop job descriptions and distribute openings through internal and external recruitment channels, including online and in-person recruitment events.
Assist with recruitment activities to identify strong candidates for open positions.
Coordinate and facilitate first-day onboarding with new hires, supervisors, and facilities; verify and complete documents; conduct HR onboarding; set up HRIS and training systems; and create employee IDs and business cards.
Co-facilitate monthly orientation sessions.
Conduct clearance and background check processes and coordinate with employees and external partners to complete checks on time.
Review monthly benefits invoices and reconcile provider information with internal backup for Finance payment processing.
Process benefits enrollments, terminations, changes, and COBRA notifications.
Facilitate benefits information sessions and respond to individual benefits inquiries.
Represent Human Resources on internal staff committees and external partner meetings.
Help coordinate open enrollment, staff appreciation events, and other agency-wide or HR initiatives.
Assist with developing, implementing, and reviewing staff engagement surveys and other assessment and engagement activities.
Support the Vice President of Human Resources in creating and implementing systems to improve the HR department's organization and productivity.
Create and organize paper and electronic personnel files and records, and assess them regularly for completeness.
Collect and track HR data, meetings, events, training participation, and required documents; follow up as needed.
Ensure compliance with departmental functions and seek information about changes to HR, employment, and labor laws and policies.
Draft offer, separation, and status-change letters; benefits enrollment information; leave documentation; and agency-wide updates.
Assist with developing and implementing HR policies and procedures.
Organize and schedule departmental meetings, including onboarding, orientation, investigations, exit interviews, and trainings; assist with facilitation as needed.
Complete internal and external reporting, employment verifications, background checks, and other documentation gathering; work with the Vice President to identify trends.
Coordinate and track completion of agency-wide trainings.
Participate in internal and external audits requiring HR records.
Monitor HR email and other communications, respond promptly, and bring matters to the Vice President's attention as appropriate.
Perform all functions in alignment with CHASI's mission, vision, and core values.
Perform other duties as assigned.