Human Resources Manager

Public Storage • Frisco, TX

9d • Hybrid

About The Position

The Regional Human Resources Manager supports Public Storage’s mission by working with leaders to align teams around employee engagement, customer satisfaction, and business results. The role provides HR guidance and support to Field Managers, with a focus on employee relations and coaching frontline leaders. Using climate surveys, exit interviews, investigations, and coaching, the HR Manager advises leaders on fair and consistent resolutions to employee relations issues and disciplinary actions.

The position partners with HR and legal colleagues to support consistent application of policies and compliance with employment laws, handles investigations and critical incidents, and analyzes employee relations information and trends to identify opportunities for targeted support, training, and process improvement. The role also participates in cross-functional projects and initiatives.

Public Storage teammates are expected to work in the office five days per week, with the option to use up to three flexible remote-work days each month. Work authorization sponsorship is not available; candidates must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future.

Requirements

• Minimum 5–7 years of human resources management experience with an emphasis on employee relations, or 3+ years of employee relations experience.
• Solid understanding of federal and state employment and labor laws, including FMLA, EEO, ADA, and FLSA.
• Ability to prioritize, multitask, act with urgency, and provide resolutions quickly and efficiently.
• Detail-oriented, with the ability to handle difficult situations tactfully and diplomatically.
• Ability to analyze HR issues, provide information and direction, and communicate ideas, advice, and solutions effectively verbally and in writing.
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Excellent interpersonal skills and ability to build trust, maximize relationships, and interact with employees at all levels, from hourly employees to senior management.
• Trustworthiness and ability to maintain confidentiality and exercise sound judgment regarding sensitive employee information.
• Analytical skills, including the ability to develop, manage, and interpret metrics.
• Ability to recognize opportunities and assess risks before they become trends.
• Strong organization, planning, time management, and prioritization skills, including the ability to manage competing priorities and deadlines.
• Must be authorized to work in the U.S. without restrictions or requiring sponsorship now or in the future.

Nice To Haves

• HR experience in a multi-site, multi-state, or retail environment.
• Prior knowledge of Navex Global, Workday, and EthicsPoint.
• Bachelor of Arts degree in Human Resources or Business Administration.
• PHR or SPHR certification.

Responsibilities

• Serve as a credible resource for the business and a balanced advocate for employees.
• Assist management in addressing employee relations concerns and maintaining a positive work environment while balancing employee and business needs.
• Investigate and respond to routine employee relations issues and drive them to resolution.
• Prepare documentation and reports on investigations and enter supporting notes, details, and outcomes into the employee relations case management system.
• Develop, review, and approve performance counseling documents; direct and coach District Managers on employee relations and performance management to support engagement and retention.
• Partner with HR and legal to promote consistent application of company policies, procedures, and practices and ensure compliance with applicable employment laws.
• Assist with critical incidents and ensure smooth, professional, sensitive, and timely follow-through.
• Analyze exit interview data, turnover, and employee relations trends to identify areas for targeted HR support or training.
• Participate in designing and delivering targeted employee relations training and communications as needed.
• Identify opportunities for HR programs, talent development, career pathing, or process improvement and propose solutions.
• Participate in ad-hoc projects, reporting, and initiatives with cross-functional teams.
• Perform other activities as assigned.

Benefits

• Option to use up to three flexible remote-work days each month.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed