Human Resources Manager

Flex N Gate•Ada, OK

About The Position

The Human Resources Manager provides tactical and strategic HR leadership at the plant level, applying human resource management principles and practices to support short- and long-term business goals. The role partners with plant leadership and supports company-wide HR projects. It oversees employee relations, labor relations, staffing, recruiting, training, benefits, workers’ compensation, and HR department operations. The manager directly supervises HR department associates and ensures junior HR professionals provide customer-oriented service.

Requirements

University degree in a related field, community college diploma in a related field, or five years of experience in Human Resources.
Ability to read, analyze, and interpret professional journals, financial reports, government regulations, and legal documents.
Ability to respond effectively to sensitive inquiries or complaints from customers, regulatory agencies, associates, and managers.
Strong organizational, verbal and written communication, analytical, supervisory, and interpersonal skills.
Proficiency with database applications and administration systems, specifically Microsoft Office.
Ability to work effectively alone, prioritize, and manage multiple projects.
Highly motivated, service- and team-oriented, with attention to detail.
Ability to participate in developing procedures manuals and handbooks.
Ability to present information effectively to top management, public groups, and associates.
Enthusiasm for challenges and new initiatives.
Strong working knowledge of a Human Resources Information System.
Strong decision-making and problem-solving skills.
Demonstrated internal customer service and presentation skills.
Good computer skills.

Responsibilities

Interpret HR policies and procedures and explain company and governmental rules, regulations, procedures, and compliance expectations to associates and managers.
Advise management on effective employee relations policies and practices and verify their day-to-day implementation, including policies concerning wages, hours, and working conditions.
Recommend revisions to employee relations policies and procedures or draft new ones for HR Director approval.
Screen, counsel, and recommend associates for training and education programs, and coordinate participation in courses offered by schools, service providers, and other vendors.
Recruit and hire personnel at all levels, establish recruitment and hiring procedures, and monitor staffing requirements across departments.
Manage separation notices and related documentation, conduct exit interviews, and prepare reports and recommend procedures to reduce absenteeism and turnover.
Manage new associate orientation and ensure new and current employees receive necessary training.
Build relationships with union leadership and provide contract interpretation to the management team.
Oversee labor relations, investigations, and discipline; represent the organization at personnel-related hearings and investigations and act as the company representative in legal proceedings, including EEOC, NLRB, and arbitrations.
Oversee the workers’ compensation program to minimize costs and coordinate problem areas with the insurance carrier.
Participate in and conduct problem-solving and continuous-improvement activities, and provide industrial relations and public relations services for the facility.
Maintain training records and files.
Directly supervise HR department associates, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining associates, addressing complaints, and resolving problems.
Report departmental metrics monthly in SharePoint.
Manage employee benefits, including health, dental, vision, life and supplemental insurance, 401(k), unemployment compensation, and workers’ compensation.
Train, supervise, and coordinate the work of HR coordinators and HR specialists to ensure customer-oriented service.
Perform additional assignments as directed by the supervisor.