Human Resources Manager
About The Position
The Human Resources Manager serves as a business partner to assigned Fiserv Output Solutions (FOS) leaders. The role advises and counsels managers and associates on local and corporate HR programs, applies sound business judgment to human-capital decisions in a fast-paced, high-volume environment, and delivers the full life cycle of HR practices to attract, retain, and develop associates. The manager supports more than 300 exempt and non-exempt associates across multiple locations and shifts, leads site-level HR projects and cross-functional initiatives, and helps ensure compliance with employment laws, the Fiserv Code of Conduct, and company processes. This is an on-site role Monday through Friday, with 10%–15% annual travel. The position requires use of a computer and audio equipment. Applicants must already have valid, unrestricted U.S. work authorization; sponsorship is not available.
Requirements
- At least 7 years of Human Resources experience.
- At least 3 years of strategic employment relations experience.
- Bachelor’s degree in Human Resources, Legal Studies, Business Administration, or a related field, or an equivalent combination of education, related experience, and/or military experience.
- Currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
Nice To Haves
- Master’s degree in Human Resources or a related field.
- PHR, SPHR, PHR-CP, SPHR-CP, or equivalent certification.
- Spanish bilingual ability.
Responsibilities
- Advise and support approximately 300 or more exempt and non-exempt associates across multiple locations and shifts.
- Lead site-level HR projects and participate in FOS cross-functional initiatives, coordinating stakeholders, managing timelines and milestones, and tracking progress.
- Manage associate relations issues, investigations, process issues, and compliance matters; take appropriate remedial action, escalate issues, and provide managers with resolutions and action items.
- Lead investigations in accordance with local, state, and federal employment laws and regulations, the Fiserv Code of Conduct, company values, and operating procedures.
- Use HR analytics and report operational HR metrics to support informed leadership decisions.
- Execute the annual compensation cycle, including compensation planning, job analyses, and salary surveys.
- Partner with managers and supervisors on workforce planning, talent selection, and headcount forecasting.
- Advise managers on goal alignment, performance management, and associate development.
Benefits
- Fuel Your Life program supporting physical, financial, social, and emotional well-being.
- Paid holidays and generous time-away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof peer-recognition program with points redeemable for rewards.
- Eight Employee Resource Groups.
- Training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
