Human Resources Manager

Compass Group • East Lansing, MI

25d • $55,000 - $65,000 • Onsite

About The Position

The Human Resources Manager at Michigan State University oversees recruitment, training, and engagement of the people who create guest experiences. This experienced HR professional serves as a subject matter expert and strategic HR business partner, with the ability to influence at all levels of the business. The role partners with location leadership and department managers to support staffing, workforce planning, employee relations, compliance, retention, development, and operational performance. The position may also support union relations and collective bargaining agreement compliance where applicable.

Requirements

• Experience in a Human Resources role is preferred.
• Experience leading remote teams is preferred.
• Experience managing large-scale projects.
• High level of computer literacy.
• Passion for hospitality, food, and retail.
• Excellent interpersonal and stakeholder management skills.

Responsibilities

• Develop and implement location recruitment and staffing plans in partnership with managers.
• Represent the employee perspective in senior leadership discussions.
• Ensure Levy and legal standards, including timely completion of I-9 documents, are met.
• Conduct regular audits to verify compliance with policies and procedures.
• Manage workforce planning to build capability and optimize performance.
• Develop, implement, and support a retention strategy for a specific partner.
• Oversee onboarding and orientation training for new team members.
• Lead employee engagement and retention efforts at the location.
• Coach team managers to understand business information and key performance levers.
• Drive incremental performance improvements using analysis and benchmarking.
• Oversee timely and accurate completion of team member timesheets in the MyStaff system.
• Ensure an efficient and welcoming employee check-in experience.
• Partner with location leadership to develop and deploy an employee engagement action plan.
• Oversee employee investigations and progressive discipline procedures.
• Balance strategic and operational thinking to execute strategy.
• Act as the primary point of contact for union representatives where applicable.
• Educate and support managers in understanding and adhering to the location Collective Bargaining Agreement where applicable.
• Ensure team member information is accurate and up to date in the location HRIS system.
• Ensure timely processing of unemployment claims.
• Plan team activities to deliver medium-term objectives.
• Manage team member Speak Up and grievance complaints.
• Ensure timely completion of mandatory and compliance-related training, such as Preventing Workplace Harassment.
• Work with location leadership to define management succession plans and development.
• Partner with department leaders to optimize flexible labor scheduling.
• Partner with the Compass Strategic Alliance Group to manage contract retention.
• Contribute to sales activity for existing or new partners, including proposals, bids, and presentations.
• Support managers with employee investigations and corrective action processes.
• Analyze performance data across multiple units to identify operational efficiencies.
• Evaluate and audit working practices to manage risks and drive compliance.
• Shape and manage change and improvement programs.
• Attend manager meetings to support overall location management and governance.
• Deliver ongoing training and development to the on-site management team.
• Partner with the location or partner HR team to develop joint strategies where appropriate.
• Perform other duties and responsibilities as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance and AD&D
• Disability insurance
• Retirement plan
• Flexible Time Off Plan
• Paid parental leave
• Holiday time off (varies by site/state)
• Personal leave
• Associate Shopping Program
• Health and wellness programs
• Discount Marketplace
• Identity Theft Protection
• Pet insurance
• Commuter benefits
• Employee Assistance Program
• Flexible Spending Accounts
• Potential eligibility for paid and/or unpaid time off benefits in accordance with applicable laws

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed