Human Resources Manager

Pressley Ridge Career•Pittsburgh, PA

About The Position

Under the direction of the HR Director, the Human Resources Manager manages employee performance, employee relations, workers’ compensation, unemployment compensation, leaves of absence, and other related HR functions for Pressley Ridge employees. The role supports programs and leadership on HR matters, ensures employment-law and organizational-policy compliance, and contributes to HR projects and strategic goals. The position handles employee relations questions and investigations, coordinates with payroll on HRIS workflows and audits, supports benefits and leave administration, and leads the annual open enrollment process. It oversees unemployment claims and appeals, including representing Pressley Ridge at hearings and tracking claims for trends and state-specific status. The role also provides HR analysis and guidance to programs, supports surveys and audits, develops and facilitates HR training with the Senior HR Director and internal training departments, and maintains accurate employee records and HR-system data. It receives supervision from the HR Director and may directly supervise staff or their supervisors depending on personnel actions. The position requires regular travel, approximately four times per month but subject to variation, to Pressley Ridge programs and other locations. Travel may be local or national and may involve driving, flying, and overnight stays. Working hours are traditional office hours with flexibility to meet department and employee or program needs. The work environment includes offices, schools, and residential settings.

Requirements

Bachelor’s degree in Human Resources or a related field from an accredited college or university.
Three years of experience in a Human Resources Department with responsibility for employee relations and applying employment laws.
Valid driver’s license, safe driving record, and auto insurance.
Ability to travel locally by car and nationally by air as needed for meetings, training, conferences, and events.
Ability to handle confidential information with discretion.
Strong attention to detail and accuracy.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Ability to meet strict deadlines and manage multiple priorities.
Required clearances: State Police, FBI, and Child Abuse Clearances.
CPSL Mandated Reporter—Recognizing and Reporting Child Abuse training, as required by state regulation.
Ability to meet minimum hearing, speech, and vision requirements.
Ability to perform the stated physical demands, including routine lifting up to 25 pounds and occasional lifting up to 50 pounds.

Nice To Haves

PHR or SPHR certification.
SHRM-CP or SHRM-SCP certification.

Responsibilities

Handle routine employee-relations questions and concerns involving HR policies, practices, discipline, and performance evaluations.
Lead complex employee complaints and investigations; investigate workplace conditions, disciplinary actions, complaints, and compliance concerns; recommend resolutions and notify leadership of relevant concerns.
Coordinate with payroll on new hires, terminations, and HRIS workflows; review timekeeping issues and support payroll audits, reconciliations, and year-end procedures.
Partner with the HR Director and Benefits and Leave Manager on new-hire benefit enrollment and support benefit matters during the year.
Lead the annual open enrollment process and help communicate benefit initiatives, wellness programs, and benefit reminders.
Coordinate with the Benefits and Leave Manager regarding employees affected by workers’ compensation and leaves of absence, and support those processes as needed.
Handle unemployment requests and appeals, complete required forms, file appeals as necessary, and represent Pressley Ridge at unemployment compensation hearings.
Review unemployment claims for trends and maintain tracking related to contributory or reimbursable status in each state of operation; support HR Generalists or Specialists with claims and appeals as needed.
Provide programs with feedback, support, and analysis on HR topics and conduct surveys as requested.
Complete projects and assignments supporting organizational strategic goals and HR best practices; assist with governmental and provider surveys about workforce characteristics and demographics.
Answer routine HR questions from supervisors and employees.
Develop and facilitate HR-topic training with the Senior HR Director, and coordinate with the training department on recommended training needs.
Participate in internal meetings and activities, including HR staff meetings; maintain contact with program leadership and follow up on requested information.
Ensure compliance with local, state, and federal employment laws and regulations, as well as internal policies; support internal and external audits.
Ensure employee-file compliance, including driver’s licenses, auto insurance, and clearances, and ensure required postings are displayed on program bulletin boards.
Advise and assist leadership with employee development, discipline, and corrective-action plans; collaborate with management and administrative staff.
Coordinate with the HR team and internal training departments to train program and department leaders on HR topics and procedures.
Pursue continuing HR education and stay informed about new skills, legislation, and employment-law changes through webinars, conferences, and work groups.
Complete required paperwork accurately, legibly, professionally, and on time; maintain and verify data in the HRIS and other HR systems and tracking tools.
Receive supervision and communicate with the supervisor throughout the week about program matters.
Supervise staff or their supervisors as applicable to personnel actions, including action plans, hiring, terminations, recruitment, and vacation and sick-day requests.
Ensure program staffing is qualified and supports the continued safety of children served.
Travel to programs and other locations as needed to fulfill position duties.