Human Resources Manager

Cornerstone Family Healthcare•Town of Cornwall, NY

13d•$80,000 - $90,000

About The Position

Cornerstone Family Healthcare is recruiting a full-time Human Resources Manager for its HR team. Based in Cornwall, NY, the role provides full-cycle HR support and combines strategic work with hands-on leadership. The manager partners with the Chief of HR, serves as the Chief’s primary support and backup, directly oversees the HR Generalist, and provides department oversight in the Chief’s absence. Travel to Cornerstone sites is required. The role leads and supports employee relations, investigations, corrective action, employee engagement, leadership and manager development, training, termination processes, and provider and support-staff credentialing. The manager also maintains knowledge of HRSA and Joint Commission standards and employment laws, supports site visits, and helps ensure HR operations meet organizational and regulatory requirements.

Requirements

Bachelor’s degree in human resources, business administration, or a related field.
Minimum of 5–7 years of supervisory experience overseeing an HR team.
At least 5 years of employee-relations experience.
At least 5 years of experience actively working with an HRIS.
Ability to resolve conflict and diffuse employee-related issues, concerns, and situations.
Excellent interpersonal and communication skills, with demonstrated patience, tact, and respect.
Knowledge of applicable laws, regulations, rules, procedures, and administration.
Knowledge of leadership and management skills and techniques.
Ability to interact with all levels of the organization.
Ability to travel to different Cornerstone sites.
Proficiency in Microsoft Office.

Nice To Haves

SHRM-CP or SHRM-SCP certification.
Experience with Paylocity HRIS.

Responsibilities

Partner with the Chief of HR to develop and implement HR strategies and initiatives aligned with the organization’s business strategy.
Serve as primary support and backup to the Chief of HR and oversee the HR Generalist directly, with broader HR department oversight in the Chief’s absence.
Guide, train, and direct colleagues on organizational policies and procedures to support legal and organizational compliance.
Support initiatives to improve employee engagement, retention, and productivity.
Advise and coach management and employees on HR matters, including complex, specialized, and sensitive issues.
Oversee internal investigations, assist management with corrective action plans, and handle complaints.
Assess team and manager development needs and recommend and implement appropriate solutions.
Analyze and report employee-relations data, identify trends, and help diagnose root causes affecting organizational health.
Balance employee, business, and organizational perspectives when assessing risk.
Oversee termination processes, including supervisor communication, exit interviews, and collection and filing of separation documents.
Help design and execute engagement initiatives and development programs, including oversight of Cornerstone’s Knowledge Network.
Provide tools and resources to improve workplace culture.
Collaborate with the Chief of HR on training and leadership programs, including co-facilitating two internal leadership programs.
Design and facilitate manager training based on data analysis; oversee and facilitate new supervisor training and supervisor mini-series trainings.
Oversee and facilitate stay interviews, report results, and recommend changes, particularly for high-turnover departments or positions.
Oversee annual and mandatory staff training, including updating existing training, creating content, and monitoring completion and compliance.
Ensure providers and support staff are credentialed and re-credentialed in accordance with Cornerstone processes and applicable Joint Commission and HRSA standards.
Oversee credentialing and re-credentialing and privileging for medical providers, including privilege applications, required documentation, and primary-source verifications.
Ensure medical provider credentials are current, including licenses, DEA registrations, BLS, Infection Control, board credentials, and other applicable credentials.
Assist the HR Generalist with credentialing issues and supervise required responses and actions.
Conduct regular provider credentialing audits and oversee and audit support-staff credentialing completed by the HR Generalist.
Maintain knowledge of HRSA and Joint Commission guidelines and participate in site visits with the Chief of HR.
Maintain awareness of federal, state, and local labor and wage-and-hour laws.
Attend and participate in monthly department, All Staff, and other required meetings.
Follow Cornerstone policies, procedures, and the Employee Handbook, and maintain confidentiality, including patient, financial, and employee-relations information.
Perform other related duties as assigned.