Human Resources Manager

FAMILY HEALTH CARE CENTER OF KALAMAZOO•Kalamazoo, MI

25d

About The Position

The Human Resources Manager advises, implements, and manages human resources policies and procedures in accordance with federal and state laws. Working closely with leaders at all levels, the role helps foster a culture of collaboration and trust and supervises the HR support team. The position reports to the Executive Director of Human Resources. The manager supports organizational leaders on HR matters, conducts investigations into HR and compliance policy breaches, and serves as a backup for recruitment. The role also oversees job description updates, process improvements, leave-related documentation and benefits administration, workers’ compensation administration and audits, and responses to employment verification and Friend of the Court inquiries. The manager directs and evaluates HR staff and carries out supervisory responsibilities, including assisting with recruitment, hiring, training, performance management, and resolution of workplace complaints and problems. The position is primarily sedentary, with occasional walking and stooping, and may require lifting up to 15 pounds. The organization may modify the duties and functions of the job description based on its needs.

Requirements

Bachelor’s degree in human resources, organizational development, or a related field from an accredited college or university.
At least five years of progressive experience managing human resources functions and leading people.
Exceptional verbal and written communication skills.

Nice To Haves

Experience in health care or human services-related organizations.

Responsibilities

Advise and assist leadership with the development, implementation, and problem-solving of human resources policies and procedures.
Conduct investigations into breaches of human resources and compliance-related policies and procedures.
Serve as a backup for recruiting employees for open positions.
Ensure job descriptions are up to date for all positions.
Identify and recommend process improvements to simplify human resources processes.
Oversee coordination of Family and Medical Leave Act (FMLA) documentation and continued benefits administration during leave.
Administer the workers’ compensation insurance program, including providing documentation to the insurance carrier and communicating with employees and medical providers to support employee recovery and protect the organization from fraudulent claims.
Coordinate and assist with the annual workers’ compensation insurance audit.
Oversee administration of employment verification inquiries and Friend of the Court inquiries.
Direct, coordinate, and evaluate Human Resources staff.
Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
Assist with HR recruitment, interviewing, hiring, and training; assign and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems in a timely manner.