Human Resources Manager

VH Lisle•Chicago, IL

About The Position

The Human Resources Manager supports day-to-day Human Resources operations and works closely with the Director of HR to implement and maintain the hotel’s and brand’s goals and objectives. The role covers recruitment and employment, wage and salary administration, benefits, training, employee and labor relations, organizational development, payroll, and HR compliance. The position also participates in overall hotel management as a member of the Executive Committee. This role requires experience in a unionized hotel environment, including administering and interpreting collective bargaining agreements (CBAs), managing grievances, and collaborating with union representatives. The manager uses Paylocity to support payroll and HR functions, including employee records, timekeeping, attendance, payroll approvals, reporting, and system maintenance. The position also provides guidance to department managers and handles sensitive employee and labor relations matters with confidentiality and sound judgment.

Requirements

Previous Human Resources experience in the hotel or hospitality industry.
Demonstrated experience working with labor unions, including CBA administration, grievance handling, disciplinary procedures, and labor-management relations.
Strong working knowledge of federal, state, and local employment and labor laws.
Experience managing employee relations investigations, corrective actions, and workplace conflict resolution.
Strong communication, organizational, analytical, and problem-solving skills.
Ability to work collaboratively with hotel leadership, department managers, employees, and union representatives.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee and labor relations matters.

Nice To Haves

Experience in a full-service, unionized hotel environment.
Hands-on experience with Paylocity, including payroll administration, time and attendance, employee data management, and HR reporting.

Responsibilities

Support daily Human Resources operations and assist with hotel strategies, including recruitment, onboarding, coaching, counseling, employee engagement, and retention.
Administer employee celebrations, reward and recognition programs, training initiatives, and employee development strategies.
Serve as a liaison among hotel employees, management, ownership, and union representatives, as appropriate.
Facilitate employee communications, address concerns, investigate complaints, and ensure timely and appropriate resolution.
Manage employee and labor relations in a unionized environment and ensure compliance with CBAs, labor practices, and hotel policies.
Interpret and administer CBA provisions concerning seniority, scheduling, wages, benefits, overtime, discipline, and grievance procedures.
Manage union grievances by conducting investigations, preparing written responses, maintaining documentation, and participating in grievance meetings and labor-management discussions.
Partner with hotel leadership and union representatives to maintain positive labor-management relationships and address workplace concerns.
Oversee employee relations and labor-related matters in compliance with federal, state, and local employment laws.
Use Paylocity to administer and support payroll and HR functions, including employee records, timekeeping, attendance tracking, payroll approvals, reporting, and system maintenance.
Assist with payroll administration, including timecard processing, wage calculations, overtime payments, payroll adjustments, and compliance with wage and hour laws and CBAs.
Partner with department managers to ensure timely review and approval of timecards, payroll records, and attendance information.
Maintain and administer employment, payroll, wage and salary, benefits, OSHA, ERISA, ADA, and incentive programs, where applicable.
Manage disciplinary actions, performance improvement plans, terminations, and unemployment compensation matters in accordance with hotel policies, laws, and CBAs.
Maintain accurate and confidential employee records, personnel documentation, and HR reports.
Guide and train department managers on employee relations, union contract provisions, Paylocity procedures, and HR policies.
Participate in overall hotel management as a member of the Executive Committee.