Human Resources Manager
About The Position
The Human Resources Manager leads the HR function for a service center, providing guidance on employee relations and ensuring consistent application of policies and procedures, including progressive discipline, problem resolution, and onboarding. The role supports employee engagement and service excellence by guiding day-to-day employee decisions, fostering behaviors aligned with Old Dominion’s values, monitoring labor-relations issues, and improving communication and interaction between employees and management. The manager recruits and interviews candidates, partners with the Service Center Manager to fill open positions, and supports relationships with local schools and colleges through recruiting events. The role manages onboarding and orientation, responds to employee questions about benefits, pay, and time-off policies, and provides local support for FMLA and disability processes in coordination with Corporate HR. It also supports corporate HR program implementation, advises on HR decisions and procedures, serves as a liaison between regional HR and operations management, and develops and facilitates employee and leadership training.
Requirements
- Bachelor’s degree or equivalent education and experience.
- Five years of experience as an HR Generalist, preferably in the trucking industry.
- Demonstrated proficiency with AS400, SAP, and Microsoft Office.
- Excellent verbal and written communication skills.
- Working knowledge of federal, state, and local employment law.
- Strong leadership, time management, and organizational skills.
- Strong interpersonal skills.
Nice To Haves
- PHR or SHRM certification preferred.
Responsibilities
- Provide guidance on employee relations and ensure consistent application of policies and procedures, including progressive discipline, problem resolution, and onboarding.
- Guide day-to-day employee decisions and foster behaviors consistent with Old Dominion’s values and service excellence expectations.
- Monitor employee and labor-relations issues, support effective communication with employees, and enhance management-employee interaction.
- Assist Corporate HR recruiting in maintaining relationships with local high schools and colleges by participating in job fairs and recruiting events.
- Recruit and interview candidates and work with the Service Center Manager to fill open positions.
- Manage employee onboarding and orientation, conduct sessions as needed, and work with the Regional HRD Manager and Corporate HR to identify needed changes.
- Respond to questions about benefits, pay, time-off policies, and related matters.
- Provide local support for adherence to FMLA and disability processes with the Corporate HR Leave of Absence Management team.
- Assist corporate benefits, leave-of-absence, and compensation groups with program implementation as needed.
- Provide counsel and leadership on human resources decisions, procedures, and programs.
- Act as a liaison for feedback and communication between the Regional HR Manager and Regional Operations Management team.
- Create and facilitate employee and leadership training as needed.
Benefits
- Zero-premium medical plan for employee-only coverage
- Vision and dental
- Short-term and long-term disability
- Flexible spending accounts
- 401(k) retirement plan with company match and additional annual discretionary match opportunity
- Life insurance
- Wellness program
- Tuition reimbursement for drivers and technicians
- Training and growth opportunities
- Promotion-from-within opportunities
- National career opportunities at the company’s service centers
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What This Job Offers
Job Type
Full-time
Career Level
Manager
