Human Resources Manager

Associated Students Inc., CSUF•Fullerton, CA

21d•$63,288 - $77,748•Onsite

About The Position

The Human Resources Manager leads and manages the operational aspects of all Human Resources functional areas in support of organizational success and the ASI strategic plan. This confidential role manages HR systems, including the HRIS, LMS, and performance management platforms; compensation administration; organization-wide performance management cycles; compliance reporting and mandatory training; and workforce analytics. The position ensures consistent, scalable HR processes and data integrity across HR platforms, provides reporting, and supports data-driven workforce planning and continuous improvement. The manager serves as a subject matter expert for HR systems and functional areas, supports employees and supervisors, partners with payroll staff, administers benefits and workers’ compensation processes, and oversees compliance and employee documentation. The position supervises the HR Administrative Assistant, mentors HR Coordinators, and trains HR staff on systems, processes, and technology. Work is primarily performed in an office setting with extended computer use, with occasional exposure to varying indoor and outdoor environments and interaction with a wide range of stakeholders. Participation in off-campus or after-hours events, meetings, or retreats may be required. Employment is contingent on satisfactory employment history and a criminal background investigation. The role may require occasional driving; a valid driver’s license and current auto insurance must be on file and meet CSURMA driving standards. The employee must serve as a Mandatory Reporter and sign the ASI Mandatory Reporter Form. Reasonable accommodations are available for qualified individuals with disabilities.

Requirements

Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and experience.
Five to eight years of progressive operational experience across major Human Resources functional areas.
PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) certification from HRCI.
Strong demonstrated experience implementing and/or managing a robust HRIS/HCM with multiple modules or components, such as ATS, payroll, performance, and onboarding.
Demonstrated experience as a benefits administrator.
Demonstrated experience managing company-wide payroll.
Demonstrated experience managing performance evaluation cycles, processes, and systems.
Subject matter expertise across HR functional areas, including recruiting, payroll, benefits administration, employee relations, performance management, compliance, and employee engagement.
Comprehensive understanding of the practical application of current state and federal employment laws and regulations.
Ability to manage the design, processes, and data integrity of multiple HR software platforms, including HRIS, performance management, benefits platforms, and LMS; knowledge of data flows between internal and external systems.
Strong data extraction, management, and research skills; experience managing system uploads and using Excel for reports, pivot tables, charts, and VLOOKUPs.
Ability to prioritize, meet deadlines, and manage multiple projects simultaneously.
Ability to identify problems, analyze options, make sound decisions, and maintain structured, efficient, and consistent processes.
Excellent written and verbal communication skills and ability to communicate effectively with diverse audiences.
Strong interpersonal skills and ability to build relationships and collaborations.
Accuracy, careful attention to detail, and ability to maintain data integrity.
Ability to adjust to changing priorities and learn new skills quickly.
Ability to maintain strict confidentiality of sensitive employee information.
Ability to provide outstanding customer service to employees.
Strong organizational and execution skills in a fast-paced environment; ability to contribute as an active team member and work toward common goals.
Ability to pursue measurable and challenging goals, focus on results consistent with organizational objectives, accept accountability, and proactively resolve limitations.
Ability to influence, build effective relationships, and gain alignment with peers, partners, and external partners.
Ability to work independently and foster cooperation in diverse teams while managing multiple deadlines and changing priorities.
Intermediate computer and Microsoft Office Suite skills, including Word, PowerPoint, and Outlook; advanced Excel knowledge.
Ability to meet the role’s physical and mental requirements, including extended sitting or standing, walking around campus, lifting and carrying materials weighing no more than 30 pounds, fine motor tasks, and effective visual and auditory communication.
Satisfactory employment history and criminal background investigation.
May be required to drive occasionally; valid driver’s license and current auto insurance must be on file and meet CSURMA driving standards.
Must serve as a Mandatory Reporter and sign the ASI Mandatory Reporter Form.

Nice To Haves

Experience building HR processes and systems from the ground up.
Experience in higher education, nonprofit, or mission-driven organizations.
Experience supporting high-volume or early-career workforce populations.
Experience administering complex state benefits, including medical and retirement benefits such as CalPERS.

Responsibilities

Manage HRIS, benefits administration, performance management, and learning management systems, including system enhancements, vendor support, data uploads and integrations, reporting, auditing, data cleanup, and employee record maintenance.
Produce recurring dashboards and reports, including recruiting, workforce, benefits, payroll reconciliation, and compliance reports such as EEO-1 and California Pay Data Reporting.
Research and provide workforce data to leadership and appropriate external entities; support data-driven workforce planning.
Administer annual performance review cycles, including configuring workflows, providing user support, tracking completion, resolving issues, and reporting progress and concerns to the Chief Human Resources Officer.
Manage probationary reviews by issuing reviews, advising supervisors, tracking completion, maintaining records, and running monthly timeliness reports.
Partner with employees, supervisors, and payroll staff to ensure HR actions are reflected accurately and promptly in payroll and to reconcile HR and payroll data.
Prepare compensation equity analyses, compensation reports, and workforce pay studies; coordinate compensation surveys and maintain survey records.
Plan and process pay changes, including minimum wage increases, cost-of-living adjustments, merit increases, bonuses, and stipends; update the HRIS and notify employees and supervisors.
Respond to and process unemployment, disability, and other employment verification requests.
Track and analyze recruitment metrics, translate data into actionable insights, and lead staff or student recruitments as needed.
Monitor employment law and best practices; review HR actions for compliance and ensure timely mandatory training, DMV compliance, I-9 documentation, visa-related support, personnel file retention, archiving, and records destruction.
Serve as a subject matter expert on J-1 visas and I-9 compliance, train HR Coordinators, and assist employees as needed.
Serve on the Safety Committee as needed.
Manage technical aspects of the annual engagement survey, compile data, report findings, conduct pulse surveys as requested, and support engagement programs, events, and recognition activities.
Administer benefits programs, monthly reconciliation, and all operational aspects of Open Enrollment; advise employees on benefit changes and required processes, process changes, resolve complex issues, and audit benefit platforms.
Serve as a subject matter expert on CalPERS benefits, retirement programs, policies, practices, and platform administration; educate HR staff on benefits systems, processes, and vendors; recommend benefit and cost-management improvements.
Report workers’ compensation claims and serve as liaison to the claims administrator.
Conduct initial intake for employee relations matters and refer matters to appropriate HR team members.
Manage required compliance training programs, monitor completion, send reminders, and notify supervisors and leadership of non-compliance.
Supervise the HR Administrative Assistant; mentor HR Coordinators; provide backup support; and train HR staff on systems, processes, and technology platforms.
Exercise supervisory responsibilities, including assigning work, directing employees, participating in hiring and termination decisions or recommendations, addressing discipline and grievances, managing time off and leaves, and being accountable for supervised employees’ performance.