Human Resources Manager

ZT Auto•Houston, TX

About The Position

The Manager of Human Resources oversees and executes the full spectrum of human resources functions across ZT Automotive, supporting effective people operations, regulatory compliance, and consistent HR practices throughout its multi-location dealership operations. The role covers talent acquisition, employee relations, performance management, payroll and benefits administration, onboarding and offboarding, compensation support, policy implementation, and employee development. Reporting directly to the Chief People Officer (CPO), the Manager partners closely with the Director of Administration and collaborates with dealership leadership and employees. The position provides practical guidance on workplace matters, resolves employee concerns, supports organizational initiatives, and ensures compliance with applicable federal, state, and local employment laws and regulations. This hands-on management role independently manages core HR processes and balances strategic priorities with daily operations, helping foster a positive, accountable, and performance-driven workplace culture.

Responsibilities

  • Oversee day-to-day HR operations across ZT Automotive dealerships and ensure consistent application of policies, procedures, and organizational standards.
  • Manage the employee lifecycle, including onboarding, employment changes, personnel records, leave administration, and offboarding.
  • Partner with the Director of Administration to coordinate HR activities and align personnel practices with dealership and corporate priorities.
  • Maintain accurate employee records, HR information systems, and personnel documentation while protecting confidentiality and data integrity.
  • Improve HR workflows, standardize procedures, and strengthen operational efficiency across dealership locations.
  • Manage recruitment and hiring activities, including job postings, candidate screening, interview coordination, offer preparation, and pre-employment processes.
  • Partner with dealership leadership on staffing needs, workforce planning, and timely hiring decisions.
  • Oversee new-hire onboarding and orientation, including required documentation, policy acknowledgments, and employment verification.
  • Coordinate employee training, professional development, and performance management initiatives.
  • Support succession planning, internal mobility, and employee retention efforts with leadership.
  • Oversee payroll administration, timekeeping, payroll data validation, compensation changes, deductions, and payroll adjustments.
  • Review payroll records, investigate discrepancies, and coordinate with payroll providers, Finance, and dealership personnel to resolve issues.
  • Administer benefits enrollment, eligibility verification, qualifying life events, open enrollment, and employee benefits inquiries.
  • Coordinate with benefits brokers, insurance carriers, and external administrators on plan administration, billing reconciliation, and coverage issues.
  • Support compensation administration, wage and salary adjustments, incentive programs, and related reporting.
  • Provide guidance to dealership management and employees on workplace policies, employee concerns, and personnel matters.
  • Address employee relations issues, conduct workplace investigations, document findings, and recommend resolutions in consultation with leadership.
  • Guide managers through performance evaluations, coaching, corrective actions, disciplinary procedures, and employee separations.
  • Promote fair and consistent application of HR policies and support a respectful, accountable, performance-driven workplace culture.
  • Partner with dealership leadership on employee engagement, workplace challenges, and retention initiatives.
  • Ensure HR practices comply with applicable federal, state, and local employment laws, including wage and hour, leave, anti-discrimination, and workplace safety requirements.
  • Maintain and implement HR policies, employee handbooks, employment agreements, and required workplace notices, coordinating updates with stakeholders.
  • Oversee employment eligibility verification, required training, personnel documentation, and compliance recordkeeping.
  • Coordinate workers’ compensation matters, employee leave requests, accommodations, and other employment-related processes.
  • Support internal audits, regulatory inquiries, and employment-related investigations; identify and escalate potential compliance risks.
  • Prepare and maintain HR reports and workforce metrics related to headcount, turnover, recruitment, payroll, benefits, and other personnel indicators.
  • Monitor HR data and operational trends and provide actionable recommendations to leadership.
  • Collaborate with the Chief People Officer, Director of Administration, Finance, Legal, and dealership management on organizational initiatives and cross-functional HR matters.
  • Coordinate with external payroll providers, benefits administrators, insurance brokers, and other service partners.
  • Support HR system implementation, process improvements, and organizational initiatives that strengthen consistency, accountability, and the employee experience.
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