Human Resources Manager

ExtensisHR•New York, NY

13d•Hybrid

About The Position

This is a hands-on HR generalist role responsible for the gallery’s HR infrastructure and full employee lifecycle, including policies, records, performance management, employee relations, and day-to-day systems administration. HR is the primary intake point for employee matters and the process owner for workflows affecting payroll and benefits. Bookkeeping executes payroll and cash movement using confirmed HR inputs; the role maintains a clear boundary between those responsibilities. The Human Resources Manager translates leadership priorities into HR plans; maintains policies, job descriptions, and performance-management processes; advises on staffing, organizational design, culture, and sensitive people decisions; and leads employee relations, investigations, and compliance. The position administers Extensis, BambooHR, onboarding and offboarding, time and attendance, leave, benefits roster updates, workers’ compensation intake, and required payroll handoffs. It also supports hiring administration and coordinates with the Director of Operations, Executive Director, Bookkeeping, the Extensis HR PEO team, and managers according to defined approval and decision-rights processes. This is a permanent, part-time role, two days per week: one day onsite and one day remote. Compensation is $70–$80 per hour, commensurate with experience.

Requirements

Bachelor’s degree in Human Resources or a related field.
6–10 years of experience in an HR Manager, HR Generalist, or similar role in the PEO industry.
Strong knowledge of HR compliance, employment law, policy interpretation, employee communications, E-Verify, workers’ compensation, and legally sound documentation.
Ability to manage sensitive employee matters professionally, discreetly, and diplomatically; build trust, handle conflict constructively, and maintain credibility across diverse staff groups.
Experience creating and standardizing HR frameworks, such as job descriptions, employee handbooks, career-progression structures, and performance-management processes.
Hands-on proficiency with HR platforms and outsourced HR environments, including PEO models, HRIS systems, time-and-attendance tools, and platforms such as BambooHR; ability to manage records, approvals, and workflows independently.
Exceptional writing skills for clear, accurate, professional HR correspondence, policies, letters, and employee-facing materials, with strong attention to tone and detail.

Responsibilities

Translate leadership priorities into HR plans with clear timelines and outcomes; advise on staffing, organizational design, culture, and sensitive people decisions.
Co-author and maintain the employee handbook and policy set with the Director of Operations and Extensis HR PEO team; manage version control and route substantive revisions to the Director of Operations for approval before publishing.
Lead a company-wide job description audit and rewrite; coordinate drafting, maintain version control, and incorporate the Director of Operations’ approvals.
Evaluate HR systems and administrative processes, identify gaps, and recommend improvements to the Director of Operations.
Own the annual performance-review calendar, tools, templates, structured input collection, documentation standards, file completeness, and follow-through tracking.
Draft written performance reviews from input packs, review ratings for consistency across staff, and work with the Director of Operations to establish a sustainable review style and delivery approach.
Draft written performance documentation, including warning records and performance improvement plans when warranted, consulting the Director of Operations before issuing formal documents.
Build a formal mid-cycle check-in process with the Director of Operations, including documented feedback notes during the cycle for staff rated Developing or Not Meeting expectations.
Lead employee-relations matters involving performance, conduct, conflict, and complaints; conduct documented investigations and coach managers on feedback, accountability, and documentation.
Provide staff with guidance and support through periodic one-on-ones as needed.
Maintain compliance with applicable employment laws and requirements, including paid leave, workers’ compensation, OSHA, EEOC, and harassment prevention; keep required training current and documented and compliance records audit-ready.
Monitor New York State and City employment-law changes and flag implications to the Director of Operations in advance of effective dates.
Conduct market compensation research and collaborate with the Director of Operations on documented salary bands, advancement structures, and compensation forecasting.
Administer Extensis and connected onboarding and offboarding portals, and manage time and attendance in BambooHR, including accurate absence records, PTO requests and approvals, staff scheduling, and gallery-wide holiday communications.
Manage new-hire onboarding documents and readiness for payroll; ensure compliant I-9 completion and E-Verify compliance; create and maintain employee records and promptly reflect status changes.
Communicate confirmed payroll-impacting changes to Bookkeeping in the standard handoff format by 12:00 pm two business days before payroll; maintain routing rules and ensure employee matters received by Bookkeeping are forwarded to HR.
Administer the 401(k) roster through Ameritas, including accuracy, address changes, status updates, and terminations.
Manage workers’ compensation incident intake, claims reporting, and broker and vendor coordination; keep the Director of Operations and Bookkeeping informed when claims affect leave, premiums, or payroll timing.
Administer paid family leave and leaves of absence end to end, including employee guidance, forms, documentation, official dates, system status, and confirmed-date handoffs to Bookkeeping.
Manage garnishment and child-support-order casework, maintain documented case files, coordinate required communications, and provide Bookkeeping with confirmed effective dates and deduction instructions.
Provide compliance signoff for offer letters before the Director of Operations issues them, using a checklist.
Memorialize, publish, and maintain job architecture records for organizational structure and compensation bands designed by the Director of Operations and Executive Director.
Consult outside employment counsel only with prior approval from the Director of Operations or Executive Director; engage directly with the Extensis HR PEO support team for system and process administration.
Provide hiring administrative support, including interview scheduling, candidate communications, and paperwork; take on broader coordination for complex or senior searches in partnership with leadership when needed.