Human Resources Manager

Hope Medical Clinic•Ypsilanti Charter Township, MI

About The Position

Hope Clinic is a Christian nonprofit providing free medical, dental, food, and behavioral health services. Its mission is to partner with the community to provide integrated Whole Person care—physical, mental, and spiritual—in Jesus' name. Powered by more than 1,800 volunteers, Hope Clinic answered more than 117,000 requests for help last year and has served the community for over 40 years. Reporting to the CEO, the Human Resources Manager executes Hope Clinic's people strategy and drives organizational impact in alignment with its vision, mission, and program objectives. The position supports organizational health, staff development, and employee relations to promote the sustainability and long-term success of Hope Clinic programs. The manager also oversees the Volunteer Program and staff, and supervises the Volunteer Manager and other staff as assigned.

Requirements

Bachelor’s degree in Human Resources or a related field.
Demonstrated mature Christian faith and commitment to integrating Biblical principles into leadership, decision-making, and workplace relationships.
Excellent interpersonal and communication skills.
Knowledge of employment-related laws and regulations.
Leadership and supervisory skills.
Analytical and problem-solving skills.
Diplomacy and sensitivity.
HRIS and Microsoft Office proficiency.

Nice To Haves

Three years of experience preferred.
Active SHRM or PHR certification preferred.
Experience with BambooHR preferred.

Responsibilities

Partner with the CEO and senior leadership to design and implement staff structures.
Participate in change management and process improvements.
Work with human resource consultants as needed to update policies and procedures, prepare for benefit open enrollment, and ensure compliance with applicable laws, regulations, and best practices.
Collaborate with senior leadership on workforce management and program structure.
Support the CEO in organizational health, culture, and program development.
Collaborate in the annual budgeting process.
Oversee the Volunteer Program and staff.
Review and update the Employee Handbook annually to ensure accuracy with Hope policies and state or federally mandated HR policies.
Coach managers and staff regarding corrective action and discipline.
Oversee compensation, benefits, leave, talent management, succession planning, safety, and employee relations.
Manage recruiting, hiring, onboarding, and retention processes.
Conduct HRIS trend analysis.
Maintain knowledge of HR and employment law best practices.
Facilitate staff development and training.
Maintain confidentiality and HIPAA compliance.
Perform other duties as assigned.