Human Resources Manager

CSC Generation•Salt Lake City, UT

6d•Hybrid

About The Position

Backcountry is hiring a Human Resources Manager to serve as the dedicated HR partner for its Salt Lake City corporate office. The role focuses on corporate employees and their leaders; peer HR managers support fulfillment centers, call centers, and retail stores. This hands-on position owns corporate employee relations, performance management, onboarding, training, and engagement, with end-to-end responsibility in a lean team. Success includes building trusted partnerships with corporate leaders, running a timely and well-documented annual performance cycle, and resolving employee relations issues promptly and fairly. The position is based in Salt Lake City, Utah, and requires working in the office three days per week. It reports to the VP, Human Resources. The role partners with HR leadership, Talent Acquisition, peer HR managers, and corporate leaders to support employees and organizational needs.

Requirements

At least 5 years of progressive HR experience, including at least 2 years as an HR generalist or HR business partner supporting corporate or professional employees.
Hands-on employee relations experience, including conducting investigations and documenting outcomes.
Experience running or supporting a performance management cycle.
Working knowledge of federal and Utah employment law, including FLSA, FMLA, ADA, and related requirements.
Experience delivering training or facilitating workshops for employees and managers.
Strong communication skills and credibility advising managers and senior leaders.
Highly organized and comfortable working in an HRIS.
Must currently live in the Salt Lake City area and be able to work in-office three days per week.

Nice To Haves

Bachelor's degree in Human Resources, Business, or a related field.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Experience in an e-commerce, retail, or consumer brand environment.
Exposure to organizational change or acquisition integration from an HR perspective.

Responsibilities

Serve as the primary HR partner for corporate office leaders and employees, advising on team structure, people issues, and day-to-day HR questions.
Coach managers on giving feedback, handling difficult conversations, and building strong teams.
Manage corporate employee relations, including investigations, corrective action, and clear documentation.
Apply company policies consistently and maintain compliance with federal and Utah employment law.
Run the corporate office performance review process, including goal setting, calibration support, and manager follow-through.
Support compensation reviews, promotions, and job leveling for corporate roles in partnership with HR leadership.
Partner with Talent Acquisition on hiring needs and own the onboarding experience for new corporate hires.
Coordinate and deliver training for corporate employees and managers on manager fundamentals, compliance, and professional development.
Plan and run corporate office engagement initiatives, including recognition programs, survey action planning, and events reflecting Backcountry's outdoor culture.
Collaborate with peer HR managers supporting fulfillment, call center, and retail teams to align policies and practices.
Support the people side of organizational changes affecting the corporate office, such as reorganizations or acquisition integrations.