Human Resources Manager

Omni Hotels & Spas•Fort Lauderdale, FL

About The Position

The Human Resources Manager leads and supports the daily functions of the Human Resources department in accordance with Omni standards and applicable employment laws. The role covers training, benefits administration, employee relations, and recruitment, with a primary focus on Leave of Absence (LOA) and ADA administration, Workers’ Compensation claims management, field recruiting, gathering and auditing information related to union grievances and requests, and reviewing disciplinary documentation. The manager also supports other HR functions and initiatives as operational needs arise. In the absence of the Director or Assistant Director, this role assumes responsibility for the Human Resources Department. The manager serves as a liaison between management and associates, documents associate issues following counseling and disciplinary procedures, supports associate events, and champions Omni Six Pillars Culture on property. Recruiting duties include posting open positions, coordinating interviews, tracking applicants, and managing HRIS processes and records. The role also ensures compliance with visa program requirements.

Requirements

  • At least two years of Human Resources Generalist and/or management experience.
  • Proven leadership skills, including the ability to delegate, train, develop, and motivate staff.
  • Ability to mentor department heads and assistant managers.
  • Ability to engage associates at all levels.
  • Strong understanding of Human Resources principles and experience handling complex and sensitive associate matters.
  • Ability to perform multiple functions, troubleshoot, and work under pressure.
  • Self-motivated, with the ability to manage deadlines and multiple priorities in a fast-paced environment.
  • Excellent communication and presentation skills.
  • Ability to adapt to changing priorities and requirements.
  • Ability to communicate clearly and pleasantly in spoken and written English with guests, management, and coworkers, in person and by telephone.
  • Computer proficiency, including developed Excel skills.
  • HRIS experience.
  • Flexibility in working hours, including occasional evenings or weekends, to meet hotel and associate needs.

Nice To Haves

  • Experience in a high-volume, on-site environment.
  • Omni HR experience.
  • Bilingual ability.
  • Dayforce knowledge.

Responsibilities

  • Lead and support daily Human Resources department functions, including training, benefits administration, employee relations, and recruitment.
  • Administer Leave of Absence (LOA) and ADA processes and manage Workers’ Compensation claims.
  • Support field recruiting and gather and audit information related to union grievances and requests.
  • Review disciplinary documentation.
  • Assume responsibility for the Human Resources Department in the absence of the Director or Assistant Director.
  • Participate in planning and executing associate events.
  • Act as a liaison to management for associates.
  • Document associate issues clearly, accurately, and promptly in accordance with counseling and disciplinary procedures.
  • Post open positions on the Omni Hotels careers website, local job boards, and other recruiting sites.
  • Schedule in-person, online, and phone interviews with appropriate decision-makers and interviewers.
  • Track applicants and ensure they progress through the interview and approval process in a timely manner.
  • Ensure compliance with visa program requirements, including documentation and reporting.
  • Manage HRIS processes and records to ensure compliance with applicant flow logs, drug testing, I-9s, background checks, and reference checks.
  • Champion Omni Six Pillars Culture on property and promote opportunities within the hotel and company.
  • Perform other duties within the scope of the position as assigned by management.
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