Human Resources Manager

City of West Covina • West Covina, CA

4d

About The Position

Under general direction, the Human Resources Manager plans, organizes, and manages the daily operations of the City’s Human Resources and Risk Management programs and services. The role oversees recruitment, selection, retention, succession planning, classification and compensation, benefits, training and development, employee and labor relations and negotiations, performance management, and related programs. The manager provides professional advice to managers and supervisors on complex human resources issues and manages professional, technical, and clerical staff.

The position develops and maintains departmental goals, objectives, policies, and priorities; leads staff in delivering customer service; and oversees a broad range of human resources programs, investigations, labor contract administration, employee relations, and organizational improvement. The manager also serves as staff to the City’s Human Resource Commission and supports Risk Management and Workers’ Compensation programs.

A bachelor’s degree in human resources, organizational development, business or public administration, or a related field, and five years of responsible human resources management experience, including two years as a supervisor or lead, are required. A related master’s degree and public agency experience are desired. A valid California Class C driver’s license with a satisfactory driving record is required; SHRM, PHR, or similar professional certification is desired. The successful candidate must pass a background check, Live Scan fingerprinting, and a pre-employment physical examination, including a drug screen for safety-sensitive positions.

Requirements

• Bachelor’s degree in human resources, organizational development, business or public administration, or a related field.
• Five years of responsible human resources management experience, including two years as a supervisor or lead.
• Valid California Class C driver’s license and satisfactory driving record.
• Knowledge of public human resources administration, including recruitment, selection, retention, succession planning, equal employment opportunity, employee relations, classification and compensation, job analysis, benefits, training, development, and performance management.
• Knowledge of risk management principles, practices, and techniques.
• Knowledge of labor-management relations, negotiation, and contract administration.
• Knowledge of diversity, inclusion, and equity practices.
• Knowledge of public administration, budgeting, purchasing, public records, management, supervision, and applicable federal, state, and local laws and standards.
• Knowledge of standard office equipment and software, including Microsoft Office Suite, HRIS, and applicant tracking systems.
• Knowledge of research, report preparation and presentation, business arithmetic, business communication, and report writing.
• Ability to develop and administer program goals, policies, procedures, controls, and performance evaluation methods.
• Ability to plan, manage, supervise, assign, delegate, review, and evaluate staff work.
• Ability to interpret and apply City, state, and federal policies, laws, and regulations and recommend improvements to human resources practices.
• Ability to organize work, set priorities, and exercise independent judgment.
• Ability to communicate effectively orally and in writing and present proposals and recommendations clearly and persuasively.
• Ability to represent the City effectively in dealings with labor organizations, employees, and management.
• Ability to operate a computer, standard business software, and office equipment.
• Ability to handle sensitive, complex, and confidential personnel issues with tact and diplomacy and maintain confidential information.
• Ability to establish and maintain effective working relationships and follow written and oral instructions.
• Ability to make accurate mathematical calculations.
• Must pass a background check, Live Scan fingerprinting, and a pre-employment physical examination, including a drug screen for safety-sensitive positions.

Nice To Haves

• A master’s degree in a related field.
• Experience in a public agency.
• Society for Human Resource Management (SHRM), Professional in Human Resources (PHR), or similar professional certification.

Responsibilities

• Develop, implement, and maintain departmental goals, objectives, policies, and priorities, and ensure established goals and priorities are achieved.
• Provide day-to-day leadership and foster a high-performance, customer service-oriented work environment.
• Manage staff performance; supervise, train, develop, and lead staff delivering department services.
• Manage employee recruitment, selection, and retention programs and ensure compliance with applicable laws and guidelines.
• Manage organizational and position classification and compensation studies, class specifications, and related surveys and studies.
• Administer the City’s benefits and retirement programs, research plan alternatives, and recommend program design changes.
• Investigate sensitive disciplinary cases, prepare documentation, and advise managers on appropriate actions.
• Draft labor contract language and administer labor contracts, including amendments.
• Apply process improvement and quality management principles and participate in departmental policy, planning, and strategy development.
• Advise, coach, and train managers and supervisors on legal requirements and professional human resources practices.
• Interpret policies, procedures, regulations, and laws for management, staff, and the public.
• Guide and train managers and supervisors in positive employee relations practices and facilitate resolution of grievances and discipline issues.
• Collaborate with City management and supervisors to assess training, development, and organizational improvement needs.
• Serve as staff to the City’s Human Resource Commission and prepare agendas and reports.
• Oversee the department budget as assigned, including monitoring and approving expenditures and making budget adjustments.
• Oversee special human resources programs, including employee recognition, unemployment insurance, and tuition and education assistance.
• Review and advise City staff on reports, issues, legislation, court cases, and other human resources and employee relations topics.
• Supervise maintenance of personnel files and employee and position databases in accordance with privacy requirements.
• Support Risk Management and Workers’ Compensation programs.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager