Human Resources Manager

Conifer Health Solutions•San Ramon, CA

About The Position

The Human Resources Manager provides HR leadership for the department and hospital and directly assists the CHRO. The role consults with facility management to maintain efficient, customer-driven HR services and administers and monitors employee benefits, compensation, and Service Excellence programs. The manager uses the HRIS system for reporting, recommends program changes, evaluates program effectiveness, and assists the CHRO with employee and labor relations issues. The position manages the HR office and processes in the CHRO’s absence; coordinates non-clinical Service Excellence programs, benefits processes, open enrollment, and employee orientation; administers compensation and performance review programs; and maintains HR documents, files, forms, and job descriptions. It supports investigations, advises managers on employment practices and regulations, monitors compliance with JCAHO requirements, prepares HR reports, and serves as a contact for staff HR questions. The manager is also expected to support professional development, follow medical center policies and behavior standards, protect confidential patient information, and perform other duties as assigned.

Requirements

  • Bachelor's degree or equivalent experience in Human Resources or a related field.
  • Three years of experience in Human Resources or a related field.
  • Fundamental understanding of California and federal employment and labor laws.
  • Clear understanding of medical center policies and procedures related to the human resources function.

Nice To Haves

  • Experience working in a unionized hospital or healthcare environment, including familiarity with collective bargaining agreements, union labor practices, and collaborative labor-management relationships.
  • Excellent computer skills, including proficiency in MS Office, HRIS systems, and web browsers.

Responsibilities

  • Manage the HR office and processes in the absence of the CHRO.
  • Coordinate non-clinical Service Excellence programs.
  • Administer compensation programs and recommend modifications.
  • Administer the performance review program, including 90-day and annual review materials and initial and annual competencies.
  • Manage document-related processes, including the job description program, HR files, and HR and Service forms; make modifications as needed.
  • Coordinate local benefits processes and work with Corporate and Hewitt on benefit rollouts, including the Wellness program.
  • Assist with investigations of employee and labor relations issues, using discretion and tact.
  • Assure ongoing compliance with JCAHO requirements.
  • Advise managers and supervisors on state and federal regulations and effective HR practices regarding employee issues.
  • Coordinate and participate in new employee orientation.
  • Use HRIS systems, word processing, calendaring, and spreadsheet software to retrieve information and perform work.
  • Prepare monthly, quarterly, and annual reports using the HRIS system.
  • Coordinate open enrollment in accordance with legal requirements.
  • Serve as a point of contact for HR-related questions from medical center staff.
  • Track and prepare reports related to performance evaluations.
  • Perform special projects as assigned.
  • Promote professional growth through educational programs, staff meetings, workshops, and required specialty-area certifications.
  • Adjust to priority assignments, identify needs, manage time, and follow through with appropriate responses.
  • Perform duties within established medical center guidelines, policies, and rules.
  • Promote teamwork and a positive work environment through cooperation, consistency, and willingness to assume added responsibilities.
  • Perform duties honestly and ethically, with sensitivity to those affected by decisions.
  • Treat people with respect and respond to information requests in a timely manner.
  • Complete required education by the due date and adhere to SRRMC Behavior Standards.
  • Comply with San Ramon Regional Medical Center policies and procedures protecting patient information and confidentiality under federal and state regulations.
  • Perform other duties as assigned.
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