Human Resources Manager

Midwest Refrigerated Milwaukee, Inc.•Milwaukee, WI

24d

About The Position

The HR Manager is a tactical leader in the Human Resources department, managing assigned HR programs, benefits administration, administrative processes, and project-based initiatives. The role supports consistent HR operations across all MRS locations by coordinating resources, monitoring progress, supporting compliance practices, analyzing HR metrics, and improving training, performance management, employee retention, systems, workflows, and HR service delivery. The HR Manager collaborates with HR colleagues and business leaders to implement initiatives that support departmental and company objectives. Employees are expected to exemplify Midwest Refrigerated Services’ values of Modesty, Integrity, Dependability, Work Ethic, Efficiency, Safety, and Trust. The role manages companywide benefits administration and analyzes self-funded benefits data; develops and monitors retention strategies; manages the performance review cycle and the company’s Learning Management System (LMS), ADP Workforce Now; and analyzes HR metrics and workforce trends to prepare reports and recommendations. It also supports HR initiatives from planning through execution, partners with the Director of Human Resources on programs and improvements, monitors compliance practices, and identifies opportunities to improve HR systems, workflows, reporting, and service delivery.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field.
At least two years of experience with self-funded benefits administration.
Experience with mergers and acquisitions.
Five years of progressively responsible HR generalist experience in a multi-state environment, including employment law and regulations, high-volume recruitment and selection, and employee relations.
Strong computer and technology skills, including Microsoft Office, HRIS, LMS, and applicant tracking systems.
Demonstrated knowledge of HR laws, including ADA and EEO requirements.
Ability to maintain discretion and confidentiality.
Professional manner and commitment to exceptional customer service.
Ability to build effective relationships with employees and managers.
Strong interpersonal, verbal, and written communication skills.
Ability to work independently and collaboratively in a team environment.
Demonstrated conflict management skills.
Ability to read, understand, and follow verbal and written instructions.
Strong time management skills in a fast-paced, changing environment.
Valid driver’s license.

Nice To Haves

PHR or SHRM-CP certification is highly preferred.
Background in wellness programs and employee training preferred.
ADP Workforce Now experience preferred.
Bilingual in English and Spanish is a plus.

Responsibilities

Manage companywide benefits administration, including enrollment accuracy, vendor and system coordination, employee issue escalation, open enrollment planning, and process improvement recommendations.
Analyze self-funded benefits data to support benefit changes that improve utilization and control employer and employee costs.
Develop, monitor, and coordinate employee retention strategies by analyzing turnover trends, identifying risk areas, recommending interventions, and measuring results.
Manage the company performance review cycle, including timelines, manager communications, completion tracking, follow-up, and continuous improvement recommendations.
Manage and maintain the company’s Learning Management System (LMS), ADP Workforce Now.
Analyze HR metrics, employment trends, turnover data, compliance activity, and workforce indicators; prepare reports and recommendations for HR leadership and management.
Support HR projects and initiatives from planning through execution by identifying support needs, coordinating resources, monitoring progress, and ensuring consistent implementation across the organization.
Partner with the Director of Human Resources to design, prioritize, and implement HR programs, training, process improvements, and initiatives supporting departmental and company goals.
Monitor compliance practices in assigned HR areas, recommend policy or process improvements, and support implementation of best practices to reduce employment-related risk.
Identify opportunities to improve HR systems, workflows, reporting, and service delivery to increase efficiency, consistency, and employee satisfaction.
Perform other related duties as assigned.

Benefits

Medical, dental, and vision coverage, available the first of the month following 30 days of hire.
Flexible Spending Account and Dependent Care Flexible Spending Account, available the first of the month following 30 days of hire.
Critical Illness, Identity Theft, Accident, and Hospital Indemnity coverage, available the first of the month following 60 days of hire.
Company-paid life insurance, available the first of the month following 60 days of hire.
Company-paid short-term disability, available the first of the month following 60 days of hire.
Company-paid long-term disability, available the first of the month following 60 days of hire.
401(k) plan with company match, available the first of the month following 60 days of hire.
Paid Time Off (PTO).
Holiday Pay, including two floating holidays.
Referral bonuses.
Access to an Employee Assistance Program (EAP).