Human Resources Manager - Retail

Essense of Australia, Inc. • Lenexa, KS

1d

About The Position

Essense of Australia is seeking an experienced Human Resources Manager to serve as the dedicated HR partner for its US retail store sales and operations. The role supports retail leaders and employees across talent scouting and recruitment, employee relations, performance management, and coordination with the global HR team.

The HR Manager partners with retail leadership to develop talent and organizational strategies, owns the full retail hiring process, and guides new hires through onboarding, including documentation, system setup, and structured 30/60/90-day check-ins. The role advises store managers and employees on people-related matters, coaches store leaders on performance management, identifies development needs, and helps ensure people processes are consistent and aligned with company standards.

Working with HR peers in Australia and Europe, the manager promotes consistency in retail HR practices, processes, and reporting across global regions and represents the US retail perspective within the global HR team. The role offers exposure to international retail operations and a stated development path toward broader global retail HR leadership.

Requirements

• Bachelor’s degree in Human Resources or Business.
• At least 7 years of progressively responsible Human Resources experience.
• Working knowledge of HR principles, policies, and practices within a retail environment.
• Demonstrated knowledge of recruitment, performance management, and employee relations.
• Demonstrated experience with US federal and state employment laws governing retail employment.
• Customer-service orientation, professional presence and demeanor, and ability to interface effectively with employees at all levels.
• Business acumen and professional maturity, including the ability to represent the company to candidates, vendors, and other outside parties in keeping with its brand image and standards.
• Strong interpersonal and communication skills, including exceptional written and verbal communication.
• Proven ability to consult on talent planning and organizational design strategies.
• Advanced Microsoft Office skills and familiarity with HRIS systems.
• Comfort collaborating across time zones with global HR counterparts.
• Ongoing professional development is expected.

Nice To Haves

• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification.
• Human Resources experience in retail or another fast-paced, sales-focused organization.
• Familiarity with ADP Workforce Now.

Responsibilities

• Partner with retail leaders to assess, develop, and execute talent and organizational strategies that support the success and profitability of US stores.
• Own the full retail hiring process, including writing job postings and developing sourcing strategies.
• Guide new hires through onboarding, including documentation, system setup, and structured 30/60/90-day check-ins.
• Provide HR guidance and support to store managers and employees on hiring, performance, employee relations, and team morale.
• Coach store leaders on performance management and help identify training and development needs.
• Ensure performance processes are consistent, timely, and aligned with company standards.
• Collaborate with HR peers supporting retail in Australia and Europe to maintain consistency in HR practices, processes, and reporting across regions.
• Represent the US retail perspective within the global HR team.

Benefits

• Leadership development and continued training and education.
• Competitive salaries and a comprehensive benefits package.
• Opportunity to grow with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior