Human Resources Manager

Consumer Direct Care Network
•$70,000 - $85,000•Remote

About The Position

The Human Resources Manager oversees and optimizes human resources processes, compensation practices, and compliance activities, supporting consistent, efficient, and legally compliant HR service delivery across the organization. The role leads and develops HR Generalists and HR Coordinators and works with HR leaders, employees, and leaders across the network. The position is remote and is part of Consumer Direct Care Network, which provides home- and community-based services in 14 states.

Requirements

  • Bachelor’s degree in business, human resources, or a related field.
  • 7–10 years of experience in a similar human resources role.
  • 5 years of experience leading a team of HR Generalists or similar HR staff.
  • HR certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent.
  • Expert knowledge of employment law in multi-state environments.
  • Familiarity with unionized employee populations.
  • Strong project management skills.
  • Strong verbal and written communication skills.
  • High emotional intelligence and strong conflict-resolution and problem-solving skills.
  • Ability to handle confidential and sensitive information with integrity.
  • Hands-on experience with business processes in Workday or a similar HRIS.
  • Ability to work flexible and/or extended hours, if needed, to meet job requirements.
  • Ability to pass required background screening.
  • Employees working remotely or in a hybrid position must provide their own reliable internet.

Responsibilities

  • Lead and develop a team of HR Generalists and HR Coordinators responsible for onboarding, HRIS tasks, and compliance activities.
  • Oversee and refine employee standards, procedures, and HR processes; improve systems and recommend process changes.
  • Apply HR generalist expertise to service delivery, customer service, continuous improvement, and operational efficiency.
  • Conduct internal audits covering I-9s, EEO-1 reporting, new-hire reporting, position classifications, compensation analysis, process efficiency, and standardization.
  • Conduct job compensation analysis, review compensation changes, maintain employee compensation reports, and monitor compensation equity and compression.
  • Consult on compensation changes to align them with the company’s compensation strategy.
  • Develop and monitor team productivity and response-timeliness KPIs through regular reporting.
  • Plan and execute development and training opportunities for team members.
  • Ensure HR practices reflect current trends, best practices, regulatory changes, and emerging technologies to support compliance and department effectiveness.
  • Collaborate with other HR leaders to maintain cross-functional relationships across HR functions.
  • Build and maintain relationships with leaders and employees across the network.
  • Perform other projects or duties as assigned.

Benefits

  • Professional development opportunities and professional training for career development.
  • Medical, dental, and vision insurance, based on position and employment status.
  • Vacation accrued at 3.07 hours per pay period, available to use when accrued, based on position and employment status.
  • Profit-sharing for employees in good standing, based on position and employment status.
  • Two paid floating holidays, based on position and employment status.
  • Nine paid federal holidays, based on position and employment status.
  • Paid safe sick time accrued at 1 hour per 30 hours worked, available to use when accrued, based on position and employment status.
  • Instant Earnings Option, based on position and employment status.
  • 401(k) retirement plan and discretionary company match, based on position and employment status.
  • Company-paid life insurance, based on position and employment status.
  • Supplemental life, accident, critical illness, and hospital benefits, based on position and employment status.
  • Short- and long-term disability, based on position and employment status.
  • Paid parental leave, based on position and employment status.
  • Flexible spending account, based on position and employment status.
  • Employee assistance program, based on position and employment status.
  • Pet insurance, based on position and employment status.
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