Human Resources Manager

Atria Senior Living • Louisville, KY

11d

About The Position

The Human Resources Manager serves as a strategic partner to community leadership and field operations across multiple senior living communities in an assigned geographic region. The role provides HR expertise in employee relations, staffing, training, performance management, and regulatory compliance, helping foster a compassionate, respectful, and high-performing workplace that supports quality resident care and staff engagement.

The manager handles day-to-day employee relations and grievances, including conflict resolution, recruitment and onboarding, compensation analysis, benefits, training and development, safety initiatives, talent assessment and succession planning, engagement and retention, legal compliance, and labor relations. The role responds to employee complaints and allegations, investigates concerns, and partners with Legal and HR leadership as appropriate. It also advises and coaches community leaders and the Support Center on corrective action, performance improvement, policies, and legal compliance.

The position facilitates training and orientation, supports HR integration when new communities join Atria, maintains HR policies and procedures, and coordinates employee recognition and engagement programs. It may also represent the Company or assist communities and third-party partners with unemployment claims, and coordinate confidential internal and external correspondence. Travel of up to 50% is required and may change based on business needs. The position includes driving responsibilities using a company-provided or personal vehicle, subject to Company motor vehicle and Travel Policy standards.

Requirements

• Bachelor’s degree in human resources, business, or a related field.
• Three to five years of progressive experience in a Human Resources position.
• Knowledge of U.S. and Canadian employment law, including Canadian federal and provincial employment laws.
• Experience in performance management, training and development, employee relations, and conflict resolution.
• Knowledge of employment laws and regulations, including ADA, FMLA, workers’ compensation, EEO, COBRA, HIPAA, labor law, and general OSHA regulations.
• Ability to work in a fast-paced environment and manage multiple competing tasks and demands.
• Analytical and critical-thinking skills, resourcefulness, and ability to anticipate needs.
• Excellent interpersonal skills; approachable and respectful of others.
• Experience handling and corresponding about sensitive and confidential company information.
• Excellent oral and written communication skills.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and familiarity with HRIS systems.
• Ability to travel up to 50% of the time on behalf of the Company; travel requirements may change based on business needs.
• Valid driver’s license and ability to meet Company motor vehicle policy and Travel Policy standards; the position requires driving using a Company-provided or personal vehicle.
• Successful completion of all Atria-specified training programs.

Nice To Haves

• Human Resources certification.

Responsibilities

• Manage day-to-day employee relations activities and grievances, including conflict resolution, recruitment, onboarding, compensation analysis, benefits, training and development, safety initiatives, talent assessment, succession planning, engagement, retention, legal compliance, and labor relations.
• Respond to employee complaints and issues, including ethics and integrity breaches, harassment allegations, and civil rights complaints, partnering with Legal and HR leadership as appropriate.
• Ensure assigned communities comply with applicable employment laws, regulations, and company policies.
• Assist with investigations by interviewing staff, collecting and analyzing information, and recommending courses of action.
• Coach and counsel communities and the Support Center on corrective action and continuous improvement.
• Improve manager and employee performance by identifying skill gaps, evaluating solutions, and implementing selected solutions.
• Facilitate or provide training and orientation for community leaders and employees, including training on recruiting, screening, Atria systems, policies, and procedures.
• Manage HR integration activities for new communities, including onboarding them to Atria systems, processes, policies, and procedures.
• Manage HR policies and procedures, including updates and training for community leaders.
• Monitor legislation, enforce compliance, and advise management on actions needed to meet legal requirements.
• Partner with community and functional leaders to identify and provide training aligned with company strategies and goals.
• Assist with coordination and maintenance of employee recognition and engagement programs.
• Represent the Company or assist communities and third-party partners with unemployment claims as needed.
• Coordinate internal and external correspondence with relevant parties, including business partners and outside legal counsel, while handling confidential Support Center and legal communications.
• Maintain job knowledge through educational opportunities, professional publications, personal networks, HR certifications, and professional organizations.
• Perform other duties as required and assigned.

Benefits

• Paid holidays and PTO.
• Health, dental, vision, and life insurance.
• Retirement savings plan with 401(k) employer match.
• Tuition reimbursement for U.S.-based communities.
• Supportive environment with advancement opportunities and a focus on work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level