Human Resources Manager

Atria Support Center•Louisville, KY

13d

About The Position

The Human Resources Manager serves as a strategic partner to community leadership and field operations, providing HR expertise across multiple senior living communities in an assigned geographic region. The role supports employee relations, staffing, training, performance management, and regulatory compliance, and helps foster a compassionate, respectful, high-performing workplace that supports quality resident care and staff engagement. The manager oversees day-to-day employee relations and HR services, including conflict resolution, recruitment and onboarding, compensation analysis, benefits, training and development, safety initiatives, talent assessment and succession planning, engagement and retention, legal compliance, and labor relations. The role responds to employee concerns and allegations, investigates complaints, advises leaders on corrective action and continuous improvement, and ensures compliance with applicable employment laws and company policies. It also supports new-community HR integration, policy administration, training, recognition and engagement programs, and unemployment claims. Travel of up to 50% is required and may change based on business needs.

Requirements

Bachelor’s degree in human resources, business, or a related field.
Three to five years of progressive experience in a Human Resources position.
Knowledge of U.S. and Canadian employment law, including Canadian federal and provincial employment laws.
Experience in performance management, training and development, maintaining positive employee relations, and conflict resolution.
Knowledge of employment laws and regulations including ADA, FMLA, Workers’ Compensation, EEO, COBRA, HIPAA, labor law, and general OSHA regulations.
Experience working in a fast-paced environment and ability to manage multiple competing tasks and demands.
Analytical and critical-thinking skills, resourcefulness, and ability to anticipate needs.
Excellent interpersonal skills and an approachable, respectful manner.
Experience handling and corresponding about sensitive and confidential Company information.
Excellent oral and written communication skills.
Proficiency with Microsoft Office Suite software, including Word, PowerPoint, Outlook, and Excel, and familiarity with HRIS systems.
Ability to travel up to 50% of the time on behalf of the Company.
Valid driver’s license; ability to meet Company motor vehicle policy standards and Travel Policy requirements.
Ability to successfully complete all Atria-specified training programs.

Nice To Haves

Human Resources certification.

Responsibilities

Manage day-to-day employee relations matters, grievances, conflict resolution, recruitment, onboarding, compensation analysis, benefits, training and development, safety initiatives, talent assessment and succession planning, engagement and retention, legal compliance, and labor relations.
Respond to employee complaints and issues, including ethics and integrity breaches, harassment allegations, and civil rights complaints, partnering with Legal and HR leadership as appropriate.
Ensure assigned communities comply with applicable federal, state/provincial, and local employment laws and company policies.
Assist with investigations of employee complaints, including interviewing staff, collecting and analyzing information, and recommending courses of action.
Coach and counsel communities and the Support Center regarding corrective action and continuous improvement.
Improve manager and employee performance by identifying skill gaps, evaluating potential solutions, and implementing selected solutions.
Facilitate or provide training, including orientation, for community leaders and the broader workforce as needed.
Manage HR integration activities for new communities, including onboarding them to Atria systems, processes, policies, and procedures.
Manage HR policies and procedures, including policy updates and training for community leaders.
Study existing and new legislation, enforce adherence to legal requirements, and advise management on needed actions.
Partner with community and functional group leaders to identify, develop, and provide training aligned with company strategies and goals.
Assist with coordination and maintenance of employee recognition and engagement programs.
Represent the Company or assist communities and third-party partners with unemployment claims as needed.
Coordinate with appropriate individuals on internal and external correspondence, business partners, outside legal counsel, and confidential Support Center and legal correspondence.
Maintain and update HR knowledge through educational opportunities, professional publications, networks, certifications, and professional organizations.
Perform other duties as required and assigned.
Travel up to 50% of the time on behalf of the Company; travel requirements may change based on business needs.
Possess a valid driver’s license and comply with Company motor vehicle and Travel Policy standards.
Successfully complete all Atria-specified training programs.