Human Resources Manager

Helpside•Overland Park, KS

23d

About The Position

The Human Resources Manager leads, develops, and oversees Lever1/Helpside’s internal HR department while providing strategic HR support to PEO clients. The role ensures compliance with applicable employment laws and regulations, promotes effective HR practices, and supports the organization’s mission. The HR Manager builds and maintains positive client relationships by delivering knowledgeable, solutions-oriented support. Client satisfaction, retention, and high-quality service are critical to success. Responsibilities vary based on the services provided to each assigned client.

Requirements

Bachelor’s degree in human resources or business administration.
At least 5 years of human resource management experience.

Nice To Haves

Master’s degree in human resources or a related field of study.
SHRM or PHR certification.
HR expertise.
Strong supervisory and leadership skills.
Analytical and problem-solving skills.
Communication skills.
Relationship management skills.
Ethical practice.
Adaptability.

Responsibilities

Collaborate with organizational leadership to align HR strategies, initiatives, and practices with business objectives.
Lead the development, implementation, and continuous improvement of HR policies, procedures, and processes for the organization and assigned clients.
Oversee HR programs and services, including compensation, leave administration, employee relations and investigations, disciplinary actions, performance management, and occupational health and safety.
Analyze HR data, workforce trends, and organizational metrics using the HRIS and other reporting tools to identify opportunities for improvement.
Monitor and promote compliance with applicable federal, state, and local employment laws and regulations; advise internal leadership and clients and recommend best practices to mitigate risk.
Partner with clients to address HR challenges, provide guidance on employee relations and workforce management, and recommend practical solutions tailored to client needs.
Respond to employee, client, and leadership inquiries in a timely, solutions-oriented manner and foster positive relationships that support client satisfaction and retention.
Develop, implement, and maintain standard operating procedures for internal HR operations and client HR service delivery to promote consistency, efficiency, and accountability.
Direct and oversee daily internal HR department operations, managing priorities, clarifying responsibilities, and ensuring accurate and efficient service delivery.
Coach and guide internal HR team members, provide constructive performance feedback, conduct timely performance evaluations, and support employee development.