Human Resources Manager

OPENLANE • Carmel, IN

10d • Hybrid

About The Position

OPENLANE is seeking a Human Resources Manager to support employees and serve as a strategic business partner to leadership. The role is part of a collaborative HR team and focuses on employee relations, performance management, organizational development, change management, and delivery of HR programs. The manager will support employee engagement, development, and an inclusive, supportive work environment while using leadership, change-management, and employee-relations experience to address business needs. The position follows a hybrid schedule, with Tuesday through Thursday required onsite at OPENLANE’s Carmel headquarters.

Reporting to the HR Director, the Human Resources Manager collaborates daily with employees, department managers, and senior leadership. The role also works regularly with other HR Managers, Business Partners, and Center of Excellence functions, including Payroll, Benefits, Talent Acquisition, HR Shared Services, Compensation, Talent Growth & Development, and Legal.

Requirements

• Bachelor’s degree or college diploma focused on HR, or equivalent experience.
• At least 5 years of Human Resources experience, including 3 years in a management or HRBP role.
• Extensive knowledge of relevant employment legislation.
• High degree of discretion in handling confidential matters.
• Strong critical-thinking ability and ability to apply principles and best practices appropriately.
• Proven ability to build strong relationships, foster trust, and promote collaboration at all levels.
• Ability to analyze HR metrics, such as turnover rates and employee engagement scores, identify trends, develop insights, and recommend data-driven solutions.
• Skill in guiding employees through change and addressing concerns or resistance.

Nice To Haves

• Prior experience with GoogleSuite and Workday HCM.
• SHRM credentials or other related designations.
• Experience in change management or project management.

Responsibilities

• Guide people leaders in performance management, including coaching and performance-improvement plans, and identify development opportunities for high-potential employees.
• Respond to employee-relations concerns, conduct investigations when required, and resolve concerns promptly.
• Support managers with onboarding and offboarding, including involuntary separations.
• Drive adoption of programs designed by the Centers of Excellence and support leaders through performance engagement processes, including snapshots, assessments, and calibration sessions.
• Identify talent needs with hiring managers, partner with Talent Acquisition on recruitment activities, and support new-hire onboarding.
• Review and recommend employee job changes, promotions, merit, and compensation changes according to established procedures and in consultation with Senior Leadership.
• Champion the employee experience by fostering engagement, culture, and retention of top performers in alignment with OPENLANE’s values.
• Implement employee-relations practices that establish and maintain positive employer-employee relationships and promote trust and engagement.
• Conduct exit interviews, aggregate data, and provide management and/or the HR Director with recommendations on turnover trends and retention solutions.
• Deliver training to employees and people leaders, including just-in-time training and coaching for talent-management programs.
• Identify opportunities for continuous improvement of people programs to enhance the employee experience and support business objectives.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits with employer HSA contributions and FSA options in the US.
• Immediately vested 401(k) in the US or RRSP in Canada, with company match.
• Paid vacation, personal, and sick time.
• Paid maternity and paternity leave in the US.
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D in the US.
• Employee Assistance Program.
• Employer-paid Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.
• Opportunities to expand skills and share knowledge across a publicly traded, global organization.
• Company culture of internal promotions, diverse career paths, and meaningful advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager