Human Resources Manager

Pokagon Band of Potawatomi Indians•Dowagiac, MI

3d•$0 - $82,222•Onsite

About The Position

Coordinate, administer, and lead the day-to-day operations of the Human Resources Department and the administration of HR policies, procedures, and programs. The role provides direction and development for HR staff, supports workforce planning and employee relations, and ensures HR practices and programs are current, effective, and legally compliant. The Human Resources Manager supports recruitment, performance management, compensation and classification, employee benefits, organizational development, and training. The role partners with leadership and employees to address workplace concerns, resolve complaints and grievances, improve departmental workflow, and foster an organizational culture aligned with Pokagon Band values. It also supports the Pokagon Band Preference Code and collaborates with the Tribal Preference Liaison on the Pokagon Skill Band. The position uses HR systems and related software to maintain employment and benefits records, administer HR processes, monitor data accuracy, and evaluate training effectiveness. Work is generally performed in an office environment, and local travel is necessary.

Requirements

Bachelor’s degree in Human Resource Management, Labor Relations, or a related field from an accredited institution whose program is recognized by the Council for Higher Education Accreditation or the United States Department of Education.
At least five years of progressive experience in a primary HR role, including employee relations, performance management, and training and development responsibilities.
At least one year of supervisory experience and/or successful completion of a leadership program.
Excellent communication and interpersonal skills, including the ability to speak effectively before groups of employees.
Proficiency with MS Office Applications.
Knowledge of personnel recruitment, selection, training, compensation, labor relations and negotiation, and personnel information systems.
Willingness to attain a PHR, SHRM-CP, and/or THRP certification if not already held.
Ability to travel locally as needed.

Nice To Haves

Professional in Human Resources (PHR) certification.
SHRM Certified Professional (SHRM-CP) certification.
Tribal Human Resource Professional (THRP) certification.

Responsibilities

Provide direction, coordination, evaluation, coaching, and development for HR staff, including hiring, orientation, training, work assignment, performance feedback, professional development, and discipline.
Address staff concerns and improve departmental workflow and service to Tribal Citizens.
Assist with department budgeting and prepare business case justifications and cost/benefit analyses for HR spending and initiatives.
Serve as a link between management and employees by interpreting and administering policies, procedures, laws, standards, and regulations and helping resolve work-related problems.
Investigate and document employee relations matters, including harassment allegations, complaints, and other employee concerns, and ensure timely resolution.
Confer with management to develop or implement policies and procedures and ensure they are current, meet workforce needs, and comply with law.
Communicate HR information to staff and maintain employment records for hiring, termination, leaves, transfers, and promotions in HR management system software.
Support the Pokagon Band Preference Code and collaborate with the Tribal Preference Liaison on the Pokagon Skill Band.
Identify vacancies; recruit, interview, and select applicants under the Pokagon Band Preference Code; make hiring recommendations or refer qualified applicants; and process hiring paperwork.
Address difficult staffing matters, including understaffing, disputes, and disciplinary procedures.
Complete job evaluations and assist with compensation, classification, and compensation policy administration and compliance.
Partner with leaders on disciplinary and performance matters to ensure consistent application of policies.
Assist with performance management and organizational development and improvement systems; train or assist leaders with performance management techniques and coaching skills.
Conduct exit interviews, analyze results, and recommend personnel or systems improvements.
Coordinate the Complaint and Grievance Processes.
Assist with employee benefits administration, including retirement plans, leave policies, wellness programs, and health, life, and disability insurance.
Monitor government regulations and market trends to keep HR programs legal, current, and competitive with the market and Tribal Governments.
Oversee distribution of pay and benefits information to employees.
Maintain accurate HRIS records for hires, terminations, employee changes, benefit enrollments, and status changes; audit benefit eligibility reports for errors or inconsistencies.
Assist in writing standard operating procedures and guidelines and evaluating benefit policies for currency, competitiveness, and legal compliance.
Partner with Directors, Supervisors, and employees to identify training and development needs and develop strategies to address them.
Support initiatives that promote Pokagon Band values and an organizational culture that fosters an Employer of Choice atmosphere.
Understand Learning Management Systems and other training software architecture supporting the development of leaders, staff, and citizens.
Develop the training calendar and class schedules, and assess, monitor, evaluate, and report on training effectiveness and organizational impact.
Maintain the HR website careers page.
Prepare, process, and distribute payroll and benefits information in the HRIS.
Assist with pre-employment screening tests, background checks, employment verifications, and payment of related invoices.
Perform other related functions as assigned.