Human Resources Manager

Fiserv•Indianapolis, IN

9d•Onsite

About The Position

The Human Resources Manager serves as a business partner to assigned Fiserv Output Solutions (FOS) leaders, advising and counseling managers and associates on local and corporate HR programs. The role uses sound business judgment to make timely and consistent human-capital decisions in a fast-paced, high-volume work environment and ensures effective delivery of the full life cycle of HR practices to attract, retain, and develop associates. The manager supports approximately 300 or more exempt and non-exempt associates across multiple locations and shifts. The position is on-site Monday through Friday, with 10%–15% annual travel. It requires use of a computer and audio equipment. Applicants must already have valid, unrestricted U.S. work authorization; candidates requiring current or future sponsorship are not eligible.

Requirements

At least 7 years of Human Resources experience.
At least 3 years of strategic employment relations experience.
A bachelor's degree in Human Resources, Legal Studies, Business Administration, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Nice To Haves

Master's degree in Human Resources or a related field of study.
PHR, SPHR, PHR-CP, SPHR-CP, or equivalent certification.
Bilingual Spanish.

Responsibilities

Advise and support approximately 300 or more exempt and non-exempt associates across multiple locations and shifts.
Lead site-level HR projects and participate in cross-functional FOS initiatives, coordinating stakeholders, timelines, milestones, and progress to support timely execution aligned with business priorities.
Proactively manage associate relations issues, investigations, process issues, and compliance issues; take appropriate remedial action, escalate issues as needed, and provide management with resolutions and action items.
Lead investigations and ensure activities comply with local, state, and federal employment laws and regulations, as well as the Fiserv Code of Conduct, values, and operating processes and procedures.
Use HR analytics and report operational HR metrics to help leaders make informed decisions.
Execute the annual compensation cycle, including compensation planning, job analyses, and salary surveys.
Partner with managers and supervisors on workforce planning, talent selection, and headcount forecasting.
Advise managers on goal alignment, performance management, and associate development.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer-recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.