Adventureland Park - Human Resources Intern

Splish Splash Water Park • Altoona, IA

8d • Onsite

About The Position

The Human Resources Intern supports the daily operations of Adventureland Park’s HR department. This summer opportunity gives students a chance to develop leadership skills and work in a fun, demanding, and rewarding environment. The role is primarily office-based, with some interaction at outdoor park locations. For certain Palace locations, the intern may also assist HR leadership with day-to-day management of the summer international exchange program, including supporting J1 students with arrivals, housing, paperwork, and other needs.

Requirements

• Currently enrolled in a higher education program, majoring in Human Resources, Business Management, Industrial Engineering, or a related field.
• Must be at least 18 years old to comply with Iowa Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation to and from work for scheduled shifts.
• Exceptional customer service skills and the ability to address questions, problems, issues, and concerns positively and professionally.
• Positive and professional attitude.
• Ability to maintain confidentiality and protect sensitive Host data.
• Clear, concise, and persuasive communication skills with diverse personnel and guests.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint.
• Ability to use office technology and equipment, such as a PC, software, and copier.
• Ability to follow directions, multitask, and work both as part of a team and independently.

Nice To Haves

• At least one year of related HR or hospitality work experience is highly desired.
• Spanish or other bilingual language skills are a plus.
• Knowledge of Google Sheets or Smart Sheet is a plus.

Responsibilities

• Welcome team members and guests with a positive attitude.
• Represent Adventureland professionally and legally, supporting compliance with federal, state, and local employment laws.
• Assist with recruiting and hiring, including applicant screening, interviews, onboarding, and new-hire orientations.
• Lead and complete special projects to improve HR processes.
• Identify opportunities to improve programs and help develop and implement HR process enhancements.
• Collaborate with leadership and department heads to maintain communication between departments.
• Prepare orientation packets for new Hosts.
• Process HR paperwork, Host transactions, and terminations.
• Respond to employment-related inquiries from applicants, Hosts, and supervisors.
• Enter data into HRIS and learning systems.
• Review and track compliance with work permits for minors.
• Help Hosts navigate Workday and reset passwords.
• Assist with coordinating and executing team-member events.
• Perform copying, filing, and other administrative duties.
• Assist with timekeeping for assigned departments.
• Perform other duties assigned by leadership.
• At certain Palace locations, assist HR leadership with the summer international exchange program.
• Help J1 international students with questions, housing payments, and paperwork processing.
• Assist with new international student orientation sessions.
• Welcome new arrivals and help them check in and move into housing.
• Help prepare beds in student housing before move-in.
• Assist students with Social Security paperwork and opening bank accounts.
• Transport J1 students to approved destinations when needed.
• Help address concerns raised by international students.

Benefits

• Flexible schedule.
• Opportunity to cross-train and learn skills across various departments.
• Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
• Invitations to exclusive company-sponsored Host events throughout the season.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed