Human Resources Generalist - Whitefish Mountain Resort

Winter Sports InC•Whitefish, MT
•$50,000 - $55,000

About The Position

The Human Resources Generalist is responsible for a range of human resources activities, including administration, recruiting and hiring, benefits, workers’ compensation, safety, orientation, employee appreciation, and retention. The role supports applicants and employees, maintains confidential personnel records, helps manage workers’ compensation claims, and assists with employment-related information requests and compliance with federal, state, and local employment laws. The position also supports international employees with housing preparation, HR check-in, transportation to the Social Security Office, and participation in the Host Family Program. The role may assist operational departments as requested. This full-time, year-round position reports to the Director of Human Resources and has no employees to supervise. It involves frequent computer use and interruptions in a busy environment, occasional handling of objects up to 20 pounds and infrequent handling of objects up to 50 pounds, and may require overtime, weekend, and holiday work. The work environment is non-smoking.

Requirements

  • A four-year degree or an associate’s degree is required.
  • Advanced computer experience in Microsoft Office.
  • Ability to work independently with little supervision.
  • Strong organizational skills and ability to prioritize and complete tasks.
  • Ability to remain calm while working under pressure in a busy environment.
  • Demonstrated verbal and written communication experience in a professional setting.
  • Ability to maintain absolute confidentiality.
  • Ability to work within standard policies and procedures.
  • Responsibility for compliance with federal, state, and local employment laws.
  • Must be at least 21 years of age, hold a valid driver’s license, and be eligible to be added to WSI’s vehicle insurance policy.
  • Must be comfortable driving a 15-passenger van in various weather conditions.
  • Subject to WSI’s Alcohol and Controlled Substance Abuse Policy based on the nature of the position and related duties.

Nice To Haves

  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.
  • Experience in recruiting and hiring.
  • Experience in workers’ compensation claims processing and management.
  • Knowledge of Automatic Data Processing (ADP).

Responsibilities

  • Respond to applicant inquiries in person, by phone, and by email.
  • Process and review employment applications to evaluate applicants’ qualifications and eligibility.
  • Conduct reference checks with previous employers and other references.
  • Interview and hire qualified employees.
  • Explain personnel policies, benefits, and procedures to new and current employees.
  • Create and maintain complete, confidential employee files.
  • Process, verify, and maintain documentation related to staffing, recruitment, training, grievances, performance evaluations, and classifications.
  • Assist with workers’ compensation claims, including filing reports with the insurance provider, maintaining accident information, monitoring claim progress, and supporting an early return-to-work program when possible.
  • Provide periodic reports analyzing workers’ compensation claims and costs.
  • Respond in a timely manner to information requests from governmental agencies, including Unemployment.
  • Obtain information for authorized individuals and organizations, including credit bureaus, background-check providers, and finance companies.
  • Record and maintain employee data, including addresses, weekly earnings, absences, performance reports, status changes, and termination dates and reasons.
  • Answer questions about eligibility, salaries, benefits, and other pertinent information.
  • Review employee files to answer inquiries and provide information for personnel actions.
  • Attend staff meetings and HR training as available.
  • Assist international employees with apartment preparation, HR check-in, transportation to the Social Security Office, the Host Family Program, and support for a positive work and cultural experience.
  • Assist operational departments as requested.
  • Remain alert to unsafe conditions and work behaviors, conduct periodic inspections of work and public areas, and notify appropriate parties so issues can be corrected promptly.
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