Human Resources Generalist

City of Atlanta•Atlanta, GA

1d•Hybrid

About The Position

The Human Resources Generalist is part of the City of Atlanta Department of Human Resources’ Human Resources Business Partner Unit and provides comprehensive HR support to two or more Public Safety client departments. Working collaboratively with HR management, departmental leadership, and Centers of Expertise, the position coordinates personnel transactions, recruitment and onboarding, employee lifecycle processes, leave and retirement administration, employee relations support, and other departmental HR functions. The Generalist advises supervisors, managers, command staff, and employees on established HR processes and coordinates with appropriate HR resources to support accurate, timely, confidential, and policy-compliant service delivery. The position works under the general supervision and direction of the HR Manager, following established procedures and guidance. It independently coordinates and prioritizes assigned responsibilities across client departments, identifies routine personnel issues, and refers complex, sensitive, or escalated matters to HR leadership. The role requires managing competing priorities and responding to changing operational needs in a high-volume Public Safety environment. The position follows the City’s hybrid work schedule as assigned by the Department of Human Resources Commissioner. It requires in-person work at City worksites or facilities at least four days per week, with the option to work remotely one day per week, subject to eligibility, departmental needs, and supervisor approval. The schedule may change to five days in person. The physical demand is sedentary work, involving exertion of up to 10 pounds occasionally and negligible force frequently or constantly.

Requirements

Associate’s degree in Human Resources, Business Administration, Public Administration, or a related field; on an exceptional basis, additional experience may substitute for the degree, with at least seven years of professional related HR experience.
Five years of paraprofessional human resources experience.
Working knowledge of HR principles and practices, including employment, compensation, benefits, employee relations, equal employment opportunity, organizational development, HRIS, and workplace policies and procedures.
Knowledge of established HR policies, procedures, personnel practices, and applicable federal, state, and local employment requirements.
Knowledge of HRIS systems, personnel transaction processes, and HR data management practices.
Knowledge of employee lifecycle processes, including recruitment, selection, onboarding, employee actions, timekeeping, leave administration, payroll coordination, and separations.
Ability to interpret and communicate established HR procedures and provide routine guidance to employees, supervisors, and departmental representatives.
Ability to coordinate multiple HR functions and competing priorities across departments with varying operational needs.
Ability to maintain accurate employee records, personnel documentation, tracking logs, and confidential HR information.
Ability to review HR documentation, identify discrepancies, and follow established procedures to facilitate timely processing.
Ability to support managers and supervisors with established performance management and employee relations processes.
Ability to recognize routine HR concerns and coordinate with HR Managers, HRBP leadership, and designated Centers of Expertise for additional guidance.
Strong organizational, customer service, communication, interpersonal, database, reporting, and information management skills, including strong Microsoft Office skills.
Ability to communicate professionally and effectively with employees, supervisors, managers, command staff, and HR colleagues and to maintain effective working relationships across organizational levels.
Ability to exercise sound judgment, maintain confidentiality, and demonstrate discretion when handling sensitive personnel matters.
Ability to work independently on assigned responsibilities while following established procedures and supervisory direction.
Ability to adapt to changing priorities, staffing demands, and operational requirements in a dynamic Public Safety environment.
Demonstrated experience supporting multiple departments or client groups simultaneously, managing competing priorities, maintaining stakeholder relationships, and coordinating HR services in a high-volume operational environment.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
Experience working with Human Resources Information Systems, specifically Oracle.
Experience supporting multiple departments or client groups in a high-volume human resources environment.
Experience supporting Public Safety, law enforcement, corrections, or other complex operational organizations.

Responsibilities

Coordinate sworn and civilian personnel actions, including hires, promotions, transfers, reclassifications, salary changes, separations, recruit-to-officer transitions, rank changes, and special assignments.
Coordinate documentation and routing for department-specific compensation matters, including education incentives, rank or tier adjustments, and specialty assignment incentives.
Maintain and reconcile employee rosters, assignment records, HRIS data, personnel files, and transaction tracking logs; identify discrepancies and follow up to support accurate, confidential records.
Review personnel requests for completeness and accuracy and monitor deadlines.
Coordinate staffing requests, vacancy tracking, recruitment pipelines, academy processing, lateral hiring, and workforce changes with Public Safety leadership and Talent Acquisition.
Assist with Authorization to Fill, Requests to Extend Offers, Extra Help requests, and related staffing approvals and documentation.
Coordinate candidate status tracking, interview scheduling, pre-employment requirements, offer processing, onboarding, and employee transitions; monitor outstanding actions and timelines.
Compile vacancy, hiring, and workforce status information to support recruitment planning and staffing decisions.
Coordinate employee lifecycle matters, including employee status updates, timekeeping and payroll-related inquiries, benefits referrals, retirement documentation, and separations.
Facilitate FMLA, ADA, and other applicable leave-related requests with the appropriate Centers of Expertise, and communicate procedures, documentation requirements, and timelines to employees and supervisors.
Follow up with Payroll, Benefits, and Leave Administration.
Provide routine guidance on City HR policies, personnel procedures, and established employee relations processes; refer complex matters as appropriate.
Under HR leadership or Labor Relations/Compliance direction, coordinate documentation, meetings, and follow-up related to employee concerns, grievances, disciplinary matters, and workplace investigations.
Support performance management cycles by tracking evaluations and required documentation and coordinating employee and supervisor follow-up and HR communications.
Serve as an HR point of contact for multiple Public Safety client departments and coordinate with their command structures and leadership teams.
Work with command staff and departmental representatives to facilitate time-sensitive personnel requests, staffing changes, and communications with HR specialists.
Communicate HR initiatives, deadlines, and process updates; identify recurring administrative issues and escalate opportunities to improve coordination and consistent service delivery.
Participate in departmental meetings, training, and special projects; client assignments may change according to operational priorities.
Perform other related duties as assigned.