Human Resources Generalist

City of Atlanta•Atlanta, GA

2d•Hybrid

About The Position

The Human Resources Generalist works within the Human Resources Business Partner (HRBP) Unit of the City of Atlanta Department of Human Resources, supporting two or more Public Safety client departments. The role collaborates with HR management, departmental leadership, and HR Centers of Expertise (COEs) to deliver consistent and effective human resources services. Under the direction of the HR Manager, the Generalist coordinates and processes personnel transactions, recruitment and onboarding activities, employee lifecycle processes, leave and retirement administration, employee relations support, and other departmental HR functions. The position advises supervisors, managers, command staff, and employees on established HR processes, facilitates communication with appropriate HR resources, and ensures assigned responsibilities are completed accurately and on time. The role requires managing competing priorities and coordinating HR activities across multiple departments while maintaining accuracy, confidentiality, consistency, and compliance with City policies and procedures. The position works under general supervision, independently coordinates assigned work, and refers complex, sensitive, or escalated matters to the HR Manager or designated HR leadership. The position follows the City’s hybrid work schedule policy as assigned by the Department of Human Resources Commissioner. It requires in-person work at City worksites or facilities at least four days per week, with the option to work remotely one day per week subject to eligibility, departmental needs, and supervisor approval. The schedule may change to five days of in-person work.

Requirements

Associate's degree in Human Resources, Business Administration, Public Administration, or a related field; additional experience may exceptionally substitute for the degree, with at least seven years of professional related HR experience.
Five years of paraprofessional human resources experience.
Working knowledge of HR principles and practices, including employment, compensation, benefits, employee relations, equal employment opportunity, organizational development, HRIS, and workplace policies and procedures.
Knowledge of established HR policies, procedures, personnel practices, and applicable federal, state, and local employment requirements.
Knowledge of HRIS systems, personnel transaction processes, and HR data management practices.
Knowledge of employee lifecycle processes, including recruitment, selection, onboarding, employee actions, timekeeping, leave administration, payroll coordination, and separation processing.
Ability to interpret and communicate established HR procedures and provide routine guidance to employees, supervisors, and departmental representatives.
Ability to coordinate multiple HR functions and competing priorities across departments with varying operational needs.
Ability to maintain accurate employee records, personnel documentation, tracking logs, and confidential HR information.
Ability to review HR documentation, identify discrepancies, and follow established procedures to facilitate timely processing.
Ability to support managers and supervisors with established performance management and employee relations processes.
Ability to recognize routine HR concerns and coordinate with HR Managers, HRBP leadership, and designated COEs for additional guidance.
Strong organizational, customer service, communication, and interpersonal skills.
Ability to communicate professionally and effectively with employees, supervisors, managers, command staff, and HR colleagues.
Ability to establish and maintain effective working relationships across multiple organizational levels.
Ability to exercise sound judgment, maintain confidentiality, and demonstrate discretion when handling sensitive personnel matters.
Strong Microsoft Office, database, reporting, and information management skills.
Ability to work independently on assigned responsibilities while following established procedures and supervisory direction.
Ability to adapt to changing priorities, staffing demands, and operational requirements in a dynamic Public Safety environment.
Demonstrated experience supporting multiple departments or client groups simultaneously, managing competing priorities, maintaining stakeholder relationships, and coordinating HR services in a high-volume operational environment.
No specific certifications or licensures are required.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field.
Experience working with HRIS, specifically Oracle.
Experience supporting multiple departments or client groups in a high-volume human resources environment.
Experience supporting Public Safety, law enforcement, corrections, or other complex operational organizations.

Responsibilities

Coordinate sworn and civilian personnel actions, including hires, promotions, transfers, reclassifications, salary changes, separations, recruit-to-officer transitions, rank changes, and special assignments.
Coordinate documentation and routing for department-specific compensation matters, including education incentives, rank or tier adjustments, and specialty assignment incentives.
Maintain and reconcile employee rosters, assignment records, HRIS data, personnel files, and transaction tracking logs; identify discrepancies and follow up.
Review personnel requests for completeness and accuracy and monitor deadlines.
Coordinate staffing requests, vacancy tracking, recruitment pipelines, academy processing, lateral hiring, and other workforce changes with Public Safety leadership and Talent Acquisition.
Assist with Authorization to Fill, Requests to Extend Offers, Extra Help requests, and related staffing approvals and documentation.
Coordinate candidate status tracking, interview scheduling, pre-employment requirements, offer processing, onboarding, and employee transitions; monitor actions and timelines.
Compile vacancy, hiring, and workforce status information to support recruitment planning and staffing decisions.
Coordinate routine employee lifecycle matters, including employee status updates, timekeeping and payroll-related personnel inquiries, benefits referrals, retirement documentation, and separations.
Facilitate FMLA, ADA, and other applicable leave requests with the appropriate COEs; communicate established procedures, documentation requirements, and timelines.
Follow up with Payroll, Benefits, and Leave Administration.
Provide routine guidance on City HR policies, personnel procedures, and established employee relations processes; refer complex matters as appropriate.
Under HR leadership or Labor Relations/Compliance direction, coordinate documentation, meetings, and follow-up related to employee concerns, grievances, disciplinary matters, and workplace investigations.
Support performance management cycles by tracking evaluations, required documentation, employee and supervisor follow-up, and related HR communications.
Serve as an HR point of contact for multiple Public Safety client departments and coordinate with their command structures and leadership teams.
Work with command staff and departmental representatives to facilitate time-sensitive personnel requests, staffing changes, and communications with HR specialists.
Communicate HR initiatives, deadlines, and process updates; identify recurring administrative issues and escalate opportunities to improve coordination and service delivery.
Participate in departmental meetings, training, and special projects; perform other related duties as assigned.