Human Resources Generalist - D and M

Michaels Stores•Kernersville, NC

10d•Onsite

About The Position

Under the direction of the Human Resources Manager, the Human Resources Generalist provides a variety of HR support for the Distribution Center (DC) and serves as backup to the HR Manager. The role supports recruitment, employee relations, performance management, training, benefits administration, leave tracking, reporting, and DC events. It may also assist in supervising HR Coordinator and/or Seasonal Recruiter positions and collaborate with HR staff at other DCs or the Support Center.

Requirements

At least 4 years of relevant work experience.
At least 2 years of HR experience.
Proficiency in Microsoft Office Suite and related HR systems, such as HRIS and ATS applications.
Good judgment, time management, and decision-making abilities.
Strong interpersonal skills and effective verbal and written communication skills at all levels.
Ability to listen actively and ask questions to thoroughly understand complex issues.
Ability to maintain confidentiality and practice respectful workplace behavior.
Ability to work a flexible schedule based on business needs in a multi-shift operation.

Nice To Haves

A bachelor’s degree in a related area is preferred; other related education or training is a plus.
HR certification through SHRM or HRCI is a plus.
Three or more years of experience in an HR Generalist role is preferred, particularly with a large population of hourly team members and/or in a multi-shift, production-related work environment.

Responsibilities

Support the DC recruitment process by interviewing, assessing, and evaluating candidates; coordinating interview schedules, testing, and background checks; and ensuring compliance with company policies and employment laws.
Identify and develop relationships with external hiring sources, including staffing agencies, to maintain a quality flow of candidates.
Support employee relations activities and provide counsel and expertise to the management team under the direction of the HR Manager.
Counsel management on DC performance management activities and investigate identified issues as needed to help ensure compliance with policies, procedures, and applicable employment laws.
Support training efforts, including new-hire orientation and training and HR-related training rollouts for leaders and team members.
Support benefits administration by answering team members’ questions and explaining benefit programs.
Assist the HR Manager with supervision of HR Coordinator and/or Seasonal Recruiter positions.
Generate reports and data analyses, including wage surveys, performance appraisals, staffing reports, and turnover reports, to support HR planning and decision-making.
Support DC leaves of absence by tracking them, coordinating with the LOA Administrator, and communicating with team members about leave status.
Manage processes for DC events, including Michaels Cares events, building celebrations, and individual or team recognition events.
Complete other related duties and assigned projects, including projects involving HR staff in other DCs and/or the Support Center.
Perform other duties as assigned.