About The Position

The Human Resources Generalist at Sephora’s Omni-Channel Distribution Center supports the full employee life cycle, from recruitment through off-boarding. The role serves as a trusted coach and strategic partner to leaders, helping them navigate employee and performance issues, develop teams, and build a positive workplace culture. The HR Generalist champions fair practices, employee benefits, and safe working conditions while advancing employee engagement, inclusion, and a high-performing work environment. The position supports employee relations, HR analytics, employee engagement, and development. It works closely with operations and HR leaders to maintain compliance, use workforce data to inform decisions, improve processes, and deliver an exceptional employee experience. The scheduled shift is Monday through Friday, 5:00 p.m. to 1:30 a.m.; flexibility to work designated shifts and overtime as business needs require is expected. Minimal travel for seminars and other work-related activities may be required.

Requirements

  • At least 3 years of related Human Resources experience.
  • Excellent interpersonal, negotiation, and conflict-resolution skills.
  • Ability to give and receive feedback professionally and respectfully.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent time-management skills and a demonstrated ability to meet deadlines.
  • Knowledge of and experience applying HRIS systems, such as Dayforce or SuccessFactors.
  • Proficiency with Microsoft Office Suite, including strong Microsoft Excel skills.
  • Ability to be flexible and adaptive in a fast-paced environment and respond proactively.
  • Ability to model teamwork and collaborate with staff, associates, and management.
  • Ability to demonstrate Sephora Values in workplace interactions.
  • Ability to maintain a flexible work schedule and work designated shifts and overtime as requested.

Nice To Haves

  • Human Resources experience in a distribution center or manufacturing plant.
  • PHR or SHRM certification.

Responsibilities

  • Serve as the primary contact for employee relations escalations; conduct investigations, address concerns, and escalate issues to the HR Manager when necessary.
  • Coach and guide leaders on performance management, disciplinary measures, and consistent application of company policies.
  • Conduct employee feedback initiatives, including surveys, roundtables, and exit interviews, and partner with operations on actionable change plans.
  • Collaborate with the Accessibility and Inclusion Generalist on accommodation needs and safe, effective transitions back to work.
  • Partner with leaders on safety incidents and ensure appropriate follow-through.
  • Represent Sephora at unemployment hearings and assist managers with case preparation.
  • Support adherence to Sephora policies and procedures.
  • Maintain accurate employee records and ensure compliance with organizational requirements.
  • Use HR analytics to identify trends, inform decisions, and recommend workforce-planning improvements to leaders.
  • Analyze employee data for patterns in turnover, absenteeism, and performance, and share insights with business leaders.
  • Monitor HR metrics, including engagement, retention, and diversity statistics.
  • Collaborate with business leaders on data-driven talent management and development strategies.
  • Attend daily operations start-of-shift and productivity meetings to support operations and maintain employee visibility.
  • Facilitate succession planning for supervisor roles, maintain coordinator talent pools, and track development plans.
  • Support annual performance reviews for non-exempt employees in partnership with leaders.
  • Guide employees on career development opportunities and pathways within the organization.
  • Collaborate with HR leaders on initiatives, networking opportunities, and projects that enhance team development, morale, and engagement.
  • Maintain a flexible work schedule, including designated shifts and overtime as requested to meet business and operational needs.
  • Travel minimally for seminars and other work-related activities.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid disability and life insurance.
  • 401(k) plan with a 4% company match.
  • FSA and HSA programs.
  • Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
  • Paid time off, paid sick time, and protected leave.
  • Development programs, tuition reimbursement, and mentorship.
  • 30% discount on merchandise and services.
  • Opportunities for free products or gratis and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
  • Volunteer and donation matching.
  • Potential eligibility to earn bonuses.
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