Human Resources Generalist DC - Week Nights

Sephora•Avon, IN
•$86,105 - $96,235•Onsite

About The Position

The Human Resources Generalist supports the full employee lifecycle at Sephora’s Omni-Channel Distribution Center, from recruitment through off-boarding. The role serves as a trusted coach, strategic partner, and problem solver for employees and leaders, helping address challenges, develop teams, and foster a thriving workplace culture. The HR Generalist champions fair practices, competitive benefits, and safe working conditions while contributing to an inclusive, high-performing employee experience. The position provides employee-relations support, advises leaders on performance management and policy application, maintains employee records, analyzes workforce data, and supports engagement, succession planning, and employee development. The role works closely with operations and HR colleagues to improve processes, strengthen engagement, and advance HR initiatives. The scheduled shift is Monday through Friday, 5:00 p.m. to 1:30 a.m.; schedule flexibility and overtime may be required based on business and operational needs. Minimal travel for seminars and other work-related activities is expected.

Requirements

  • At least 3 years of related Human Resources experience; distribution center or manufacturing plant experience is preferred.
  • Excellent interpersonal, negotiation, and conflict-resolution skills.
  • Ability to give and receive feedback professionally and respectfully.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent time-management skills and a proven ability to meet deadlines.
  • Knowledge and application of HRIS systems, such as Dayforce or SuccessFactors.
  • Proficiency in the Microsoft Office Suite, with strong Microsoft Excel skills.
  • Ability to be flexible and adaptive in a fast-paced environment and respond proactively.
  • Ability to model teamwork and collaborate with staff, associates, and management.
  • Ability to demonstrate Sephora Values when interacting with others in the workplace.

Nice To Haves

  • PHR or SHRM certification.
  • Human Resources experience in a distribution center or manufacturing plant.

Responsibilities

  • Serve as the primary point of contact for employee-relations escalations, conduct investigations, address concerns, and escalate issues to the HR Manager when necessary.
  • Coach and guide leaders on performance management, disciplinary measures, and consistent application of company policies.
  • Conduct employee feedback initiatives, including surveys, roundtables, and exit interviews, and collaborate with operations on actionable change plans.
  • Collaborate with the Accessibility and Inclusion Generalist on accommodation needs and safe, effective return-to-work transitions.
  • Partner with leaders on safety incidents and ensure appropriate follow-through to maintain a secure work environment.
  • Represent Sephora at unemployment hearings and partner with managers on case preparation.
  • Support adherence to Sephora policies and procedures.
  • Maintain accurate employee records and ensure compliance with organizational requirements.
  • Use HR analytics to identify trends, support decision-making, and recommend workforce-planning improvements to leaders.
  • Analyze employee data on turnover, absenteeism, and performance and provide insights to business leaders.
  • Monitor HR metrics, including employee engagement, retention, and diversity statistics.
  • Collaborate with business leaders on data-driven talent-management and development strategies.
  • Attend daily operations start-of-shift and productivity meetings to support operations and maintain employee visibility.
  • Facilitate succession planning for supervisor roles, maintain coordinator talent pools, and track development plans.
  • Support annual performance reviews for non-exempt employees in partnership with leaders.
  • Provide employees with guidance and resources about career-development opportunities and pathways.
  • Collaborate with HR leaders on initiatives, networking opportunities, and projects to enhance team development, morale, and engagement.
  • Maintain a flexible work schedule, work any designated shift, and work overtime when requested to meet business and operational needs.
  • Travel minimally for seminars and other work-related activities.

Benefits

  • Medical, dental, and vision coverage.
  • Company-paid disability and life insurance.
  • 401(k) plan with a 4% company match.
  • Flexible spending account (FSA) and health savings account (HSA) programs.
  • Student Debt Retirement plan, with eligible student loan payments qualifying for the Sephora 401(k) match.
  • Paid time off, sick paid time off, and protected leave.
  • Development programs, tuition reimbursement, and mentorship.
  • 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
  • Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
  • Volunteer and donation matching.
  • Employees may also be eligible to earn bonuses.
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