Human Resources Coordinator, Benefits & Leave Administration

Museum of Fine Arts, Houston•Houston, TX

11h•$50,000 - $60,000•Onsite

About The Position

The Human Resources Coordinator, Benefits & Leave Administration supports the day-to-day administration of MFAH’s employee benefit programs, leaves of absence, workers’ compensation processes, and employee wellbeing initiatives. Working under the direction of the Senior HR Manager and in coordination with the HR Benefits Specialist, the Coordinator helps ensure employee records, benefit transactions, required documentation, and related communications are accurate, complete, and processed on time. The Coordinator serves as an accessible resource for employees, assists with new employee onboarding, and provides administrative support for HR systems, records, employee engagement activities, and other departmental operations. The role serves as the primary backup to the Benefits Specialist and provides coverage for other HR functions as needed. It offers the opportunity to build broad HR experience and develop specialized knowledge in benefits, leave administration, workers’ compensation, employee communications, and HR operations within a mission-driven organization. The position is non-exempt, has a 35-hour work week scheduled from 9 am to 5 pm, and is based at the Museum of Fine Arts, Houston. Work is primarily performed in an office environment and involves extended sitting and extensive computer use. The anticipated hiring range is $50,000–$60,000 annually, with placement based on qualifications, directly related experience, internal equity, and organizational considerations.

Requirements

Bachelor’s degree in human resources, business administration, or a related field, or an equivalent combination of education and directly related professional experience.
At least two years of experience in human resources, employee benefits, leave administration, payroll, insurance, healthcare administration, finance, compliance, or a related customer-service-focused environment.
Experience working with an HRIS or comparable database involving data entry, record maintenance, and information retrieval.
Experience handling confidential or sensitive information.
Working knowledge of general human resources practices and an interest in developing deeper knowledge of benefits and leave administration.
Strong attention to detail and accuracy with employee information, benefit transactions, invoices, and compliance-related documentation.
Strong organizational and time-management skills, including the ability to manage multiple assignments and meet deadlines.
Ability to follow established procedures, maintain appropriate documentation, and recognize when matters should be referred or escalated.
Proficiency with Microsoft Office applications and ability to learn HR systems, vendor portals, databases, and other technology platforms.
Ability to review records, identify discrepancies, and conduct appropriate follow-up.
Clear and professional verbal and written communication skills and ability to explain routine HR and benefit information clearly.
Strong interpersonal and customer service skills, with the ability to interact tactfully and respectfully with employees, supervisors, vendors, and service providers.
Sound judgment and discretion when handling confidential or sensitive matters; ability to build trust while maintaining professional boundaries.
Ability to work independently and collaboratively within established areas of responsibility.
Flexible and welcoming approach when working with employees at all levels of the organization.
Commitment to MFAH’s mission and to responsive, inclusive, employee-focused service.
Must undergo and meet company standards for background and reference checks.
Must be able to perform the essential functions effectively, with or without reasonable accommodation.

Nice To Haves

Experience supporting the administration of multiple employee benefit plans.
Experience with benefit enrollment, open enrollment, employee leaves, workers’ compensation, payroll, or benefit billing reconciliation.
Experience with UKG Pro, formerly UltiPro, or a comparable HRIS.
Experience in a nonprofit, cultural, educational, healthcare, or similarly service-oriented organization.
SHRM-CP, PHR, or another relevant professional credential, or interest in pursuing human resources professional development.
Bilingual candidates are highly encouraged to apply.

Responsibilities

Support day-to-day administration of employee benefit programs under the direction of the Senior HR Manager and in coordination with the HR Benefits Specialist.
Respond to routine employee questions about benefit eligibility, enrollment, coverage, qualifying life events, and available resources; refer complex matters to the appropriate specialist or provider.
Process benefit enrollments, status changes, qualifying life event changes, and terminations accurately and within deadlines.
Track benefit eligibility and provide required notices and enrollment information.
Enter and maintain benefit information in the HRIS and applicable carrier, retirement plan, and vendor systems.
Assist with annual open enrollment, including employee communications, enrollment processing, record review, and follow-up.
Reconcile monthly insurance premiums and help investigate and resolve discrepancies involving records, deductions, enrollments, or vendor invoices.
Coordinate with insurance carriers, retirement plan providers, and other benefit vendors to obtain materials and routine information.
Assist with developing and distributing benefit communications and maintain benefit information and resources on the MFAH intranet.
Serve as the primary backup to the Benefits Specialist for designated administrative functions.
Support administration and tracking of FMLA and other applicable leave programs; provide routine information about procedures, documentation, and resources.
Prepare and distribute leave notices, forms, status updates, and return-to-work information; track leave dates, documentation, deadlines, and employee status changes.
Communicate with employees, supervisors, and departments about administrative aspects of leaves while maintaining confidentiality and complete, accurate records.
Assist with fitness-for-duty evaluations and return-to-work documentation; refer complex policy, accommodation, eligibility, or disputed matters to the Benefits Specialist or Senior HR Manager.
Assist with reporting and processing workers’ compensation claims, maintaining claim records, monitoring open items, and communicating routine claim information.
Obtain required workers’ compensation documentation, coordinate claim-related appointments or evaluations, and support return-to-work administration.
Assist with required workers’ compensation reporting and applicable OSHA records under the Senior HR Manager’s direction.
Help coordinate workplace safety training and related employee communications, and schedule workers’ compensation and fitness-for-duty evaluations as needed.
Assist with new employee orientation and onboarding, including reviewing first-day information, required forms, benefit enrollment procedures, and HR resources.
Enter new-hire and benefit information accurately in applicable HR and vendor systems; prepare, route, and track employee status change forms and approvals.
Assist employees with routine HRIS self-service questions and basic system navigation.
Provide documentation and information needed to respond to unemployment claims.
Maintain organized, accurate, and confidential employee and benefit records and assist with data entry, record review, reporting, and information retrieval.
Assist with coordinating and communicating employee wellness and engagement activities and support HR initiatives and special projects.
Serve as backup to the HR Assistant and provide department phone coverage as needed.
Provide backup support for purchase orders through the applicable accounting system and for preparing new and replacement employee identification badges.
Perform other related duties and special projects as assigned.

Benefits

Medical insurance with employee and dependent coverage through a choice of managed health care programs.
Dental insurance with employee and dependent coverage through two plan choices.
Vision insurance with employee and dependent coverage.
Group health, dental, and vision insurance coverage is available and effective the first of the month following employment.
Life insurance and AD&D employee coverage at no cost to the employee.
Long-term disability employee coverage at no cost to the employee.
Paid Time Off accrued biweekly based on employment status, length of service, and hours worked.
Reserve Time Off for extended illnesses, accruing up to six days per year to a maximum of 120 days.
Eleven paid holidays per year for full-time employees.
Up to 40 hours of paid Volunteer Time Off annually.
MFAH Retirement Savings Plan, with eligible staff contributions potentially receiving up to a 5% employer match after one year of service; prior nonprofit service may accelerate the match.
Roth IRA available.
Free Family-level MFAH membership for staff.
Discounts on Museum shop purchases, on-campus eateries, and Glassell School of Art courses for staff or their family.
Metro commuter subsidy available upon request.