Benefits Analyst (Leave Administration)

T. Rowe Price • Owings Mills, MD

2d • $69,500 - $148,000 • Hybrid

About The Position

The Benefits Analyst (Leave Administration) is a service-oriented member of the Tier 2 Benefits Services team and serves as a primary operational contact for leave administration for associates across the U.S. and Canada. The role provides benefits analysis, oversees day-to-day program administration, resolves moderately complex issues, and supports a consistent, compliant, and positive associate experience. Working within established guidelines, the analyst partners with associates, internal stakeholders, and external vendors to support effective leave and benefits administration.

The analyst contributes to initiatives including implementing a new third-party leave administrator, preparing for Maryland Paid Family Leave, and developing the Global Leave Hub, a centralized resource for consistent leave information and processes across regions. The position also supports global benefits projects, analytics, communications, technology enhancements, and process improvements. The role requires judgment, adaptability, accountability, collaboration, and clear communication with partners across Human Resources, Associate Relations, Payroll, and external service providers.

The role is eligible for hybrid work, with up to one day per week from home (Friday). U.S. applicants must have work authorization that does not now or in the future require visa sponsorship. FINRA licenses are neither required nor supported for this role.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant experience.
• At least 2 years of total relevant work experience.
• Strong process-execution, analytical, and organizational skills, including sound judgment, attention to detail, effective escalation, and the ability to manage competing priorities while delivering accurate and timely results.
• Strong communication, collaboration, and leadership skills.
• Ability to handle confidential information discreetly and work effectively with internal and external partners.
• Ability to take accountability, demonstrate initiative and adaptability, and support continuous improvement.

Nice To Haves

• At least four years of experience in benefits or leave administration, preferably in a large corporate environment, with knowledge of health and welfare plans, leave programs, and vendor-supported benefit services.
• Advanced knowledge of leave administration operations and employee benefit programs, including health and welfare benefits, workers’ compensation, leaves of absence, employee assistance, and retirement programs.
• Working knowledge of federal, state, and local leave and disability requirements, including FMLA, ADA, workers’ compensation, and multistate paid leave programs, and commitment to staying current on regulatory changes.
• Ability to analyze complex leave issues, appeals, associate claims, and administrative concerns; develop workable solutions; and make sound recommendations that minimize operational and compliance risk.
• Experience performing technical analysis and troubleshooting benefit file-integration errors, and ability to become proficient in internal analytics systems and vendor data and reporting tools.
• Advanced proficiency with Microsoft Excel, including VLOOKUP, formulas, pivot tables, tables, charts, and graphs.
• Experience with Workday or a comparable HRIS and case management platforms such as Salesforce or ServiceNow.
• CBP or CEBS certification.

Responsibilities

• Implement and monitor activities for a variety of human resource programs.
• With some guidance, perform historical analyses to inform program development and improvements.
• Analyze and predict the effectiveness of programs in achieving desired results.
• Implement and execute effective frameworks for human resource projects, including succession planning, talent management, coaching, and team structure.
• Collaborate with peers and apply working knowledge of tactical and theoretical concepts to develop advisory solutions supporting business-unit or human-resource initiatives.
• Provide benefits analysis and oversee day-to-day leave program administration for associates across the U.S. and Canada.
• Resolve moderately complex leave and benefits issues and help ensure a consistent, compliant, and positive associate experience.
• Contribute to implementation of a new third-party leave administrator, Maryland Paid Family Leave readiness, and the Global Leave Hub.
• Support global benefits projects, analytics, communications, technology enhancements, and process improvements.
• Partner with associates, Human Resources, Associate Relations, Payroll, and external service providers.

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits
• Resources and work-life balance support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level