Benefits Analyst (Leave Administration)

T. Rowe Price • Owings Mills, MD

1d • Hybrid

About The Position

The Benefits Analyst (Leave Administration) is a service-oriented professional on the Tier 2 Benefits Services team, supporting leave administration for associates across the U.S. and Canada. The role is the primary operational contact for leave administration, providing benefits analysis, overseeing day-to-day program administration, resolving moderately complex issues, and helping ensure a consistent, compliant, and positive associate experience. The analyst works within established guidelines and partners with associates, internal stakeholders, and external vendors.

The role contributes to high-impact initiatives, including implementation of a new third-party leave administrator, Maryland Paid Family Leave readiness, and development of the Global Leave Hub, a centralized resource for consistent leave information and processes across regions. It also supports global benefits projects, analytics, communications, technology enhancements, and process improvements. Success requires sound judgment, adaptability, accountability, collaboration, and clear communication with partners across Human Resources, Associate Relations, Payroll, and external service providers.

The position is eligible for a hybrid schedule, with up to one day per week working from home on Friday. Applicants for U.S. employment must have work authorization that does not now or in the future require visa sponsorship. FINRA licenses are not required and will not be supported.

Requirements

• Bachelor's degree or an equivalent combination of education and relevant experience.
• At least 2 years of total relevant work experience.
• Strong process-execution, analytical, and organizational skills, including sound judgment, attention to detail, effective escalation, and the ability to manage competing priorities while delivering accurate and timely results.
• Strong communication, collaboration, and leadership skills.
• Ability to handle confidential information discreetly and work effectively with internal and external partners.
• Ability to take accountability, demonstrate initiative and adaptability, and support continuous improvement.

Nice To Haves

• At least four years of experience in benefits or leave administration, preferably within a large corporate environment, with knowledge of health and welfare plans, leave programs, and vendor-supported benefit services.
• Advanced knowledge of leave administration operations and employee benefit programs, including health and welfare benefits, workers’ compensation, leaves of absence, employee assistance, and retirement programs.
• Working knowledge of federal, state, and local leave and disability requirements, including FMLA, ADA, workers’ compensation, and multistate paid leave programs, and commitment to staying current on regulatory changes.
• Ability to analyze complex leave issues, appeals, associate claims, and administrative concerns; develop workable solutions; and make sound recommendations that minimize operational and compliance risk.
• Experience performing technical analysis and troubleshooting benefit file-integration errors, and ability to become proficient with internal analytics systems and vendor data and reporting tools.
• Advanced Microsoft Excel proficiency, including VLOOKUP, formulas, pivot tables, tables, charts, and graphs.
• Experience with Workday or a comparable HRIS and case management platforms such as Salesforce or ServiceNow.
• CBP or CEBS certification.

Responsibilities

• Implement and monitor activities for a variety of human resource programs.
• Perform historical analyses, with some guidance, to inform program development and improvement.
• Analyze programs to predict their effectiveness in achieving desired results.
• Implement and execute frameworks for human resource projects, including succession planning, talent management, coaching, and team structure.
• Collaborate with peers to develop advisory solutions supporting business unit or human resource initiatives.
• Serve as the primary operational contact for leave administration and oversee day-to-day program administration.
• Analyze benefits and resolve moderately complex leave and benefits issues.
• Partner with associates, internal stakeholders, and external vendors to support leave and benefits administration.
• Contribute to implementation of a new third-party leave administrator and Maryland Paid Family Leave readiness.
• Contribute to the Global Leave Hub and support global benefits projects, analytics, communications, technology enhancements, and process improvements.
• Communicate effectively and promptly with stakeholders across Human Resources, Associate Relations, Payroll, and external service providers.

Benefits

• Competitive compensation
• Annual bonus eligibility
• Generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level