Leave & Benefits Coordinator

Brasfield & Gorrie, LLC • Birmingham, AL

2d

About The Position

The Leave & Benefits Coordinator is part of Brasfield & Gorrie’s HR team and serves as the primary administrator and employee contact for leave of absence programs. The position also supports administration of Life, Short Term Disability, Long Term Disability, and other benefit plans. It guides employees through the leave process, maintains accurate records, coordinates with benefit carriers and payroll, and supports benefits delivery across the organization. The role handles sensitive information confidentially and collaborates with HR, Payroll, and operations to support employees before, during, and after leave.

Requirements

• 3–5+ years of HR experience.
• Bachelor’s degree or equivalent work experience.
• High proficiency in Microsoft Excel, strong analytical skills, and exceptional attention to detail.
• Knowledge of federal and state leave laws, including FMLA, ADA, and applicable state regulations.
• Strong interpersonal, verbal, and written communication skills and a commitment to excellent, empathetic employee service.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

Nice To Haves

• Professional certification such as PHR, CEBS, or similar.
• Prior experience administering leave of absence programs in an HR department.
• Experience with AbsenceSoft, SuccessFactors (EC), E1, or comparable HR/payroll systems.
• Familiarity with disability and supplemental benefit plans, including Life, STD, and LTD.
• Experience with Smartsheet or similar workflow management tools.

Responsibilities

• Administer leave of absence cases, including FMLA, personal, military, and bonding or parental leave; create, manage, and close cases in the Absence Management System and maintain records in Smartsheet and HRIS payroll systems.
• Communicate leave processes, required documentation, and applicable policies to employees, including parental leave, pumping law accommodations, and extended illness provisions; issue required eligibility, FMLA designation, and leave exhaustion notices.
• Coordinate return-to-work dates and restrictions or accommodations with supervisors and jobsite assistants.
• Review weekly payroll and employee files in the Absence Management System each Friday, resolve errors, maintain organized records, and prepare leave utilization reports and trend analysis for HR leadership.
• Coordinate monthly invoices for employees on leave by generating and sending premium invoices, tracking payments, logging activity in Smartsheet, and coordinating processing with Accounting.
• Calculate and process back deductions and arrearages for employees returning from leave and notify employees of back deduction schedules.
• Serve as the primary contact for Life Insurance, STD, LTD, and other benefit plan carriers; participate in carrier calls, escalate service issues, and coordinate with carriers and employees to facilitate claims and resolve problems.
• Respond to employee benefit-plan inquiries and escalate complex issues as appropriate.
• Support benefit payments and reconciliation, including preparing billing reports and processing payments.
• Provide empathetic customer service to employees navigating leave and benefits, collaborate across HR, Payroll, and operations, and protect sensitive information in accordance with HIPAA and company policy.

What This Job Offers

• Job Type: Full-time