Benefits Operations and Leave Coordinator

Howden • Miami, FL

8d • $75,000 - $95,000

About The Position

The Benefits Operations and Leave Coordinator provides operational support for employee benefit programs, leave administration, and multi-state workers’ compensation processes. The role helps ensure accurate benefits data, timely employee support, compliance with applicable regulations, and effective coordination with HRIS, payroll, vendors, carriers, and benefit partners. The coordinator also contributes to process improvements, reporting accuracy, and a positive employee experience.

The position supports day-to-day administration of employee benefits and employee leave cases, serving as a primary point of contact for employees through the leave lifecycle. It also supports payroll coordination and workers’ compensation compliance and reconciliation. The role is permanent and classified as exempt under the Fair Labor Standards Act.

Requirements

• High school diploma or equivalent required.
• At least 3 years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support function.
• Working knowledge of employee benefits, leave programs, workers’ compensation, and related federal, state, and local compliance requirements.
• Familiarity with FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.
• Experience working with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.
• Strong attention to detail and ability to maintain accurate employee data, documentation, and reporting.
• Strong customer service and communication skills, including the ability to provide clear and timely employee guidance.
• Ability to manage competing priorities, meet deadlines, and handle sensitive and confidential information discreetly.
• Proficiency in Microsoft Office, including Excel.

Nice To Haves

• Associate or bachelor’s degree in human resources, Business Administration, or a related field.
• Workday experience.

Responsibilities

• Support day-to-day administration of health, wellness, retirement, and other employee benefit programs.
• Respond to employee benefit inquiries with clear, accurate, and timely information.
• Maintain accurate benefits data in HRIS and related systems for reporting, compliance, and employee records.
• Support compliance with benefits regulations, including ACA, ERISA, COBRA, and HIPAA.
• Identify opportunities to streamline benefits processes, improve accuracy, and enhance the employee experience.
• Administer employee leaves, including vendor-managed and in-house cases, in accordance with federal, state, and local requirements.
• Serve as the primary employee contact throughout the leave lifecycle, providing timely and supportive guidance.
• Partner with payroll on accurate deductions, benefit premium processing, and recovery of missed premiums.
• Support multi-state workers’ compensation compliance, including coverage requirements, injury reporting, and state-specific filing rules.
• Manage the annual workers’ compensation reconciliation audit by reviewing payroll data, validating classification codes and wage information, and ensuring accurate reporting.
• Perform other duties as assigned.

Benefits

• Discretionary bonus eligibility.
• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts.
• 401(k) retirement plan.
• Flexible Paid Time Off.
• Paid parental leave.
• Life and disability insurance.
• Reasonable accommodations, which may include flexible hours or hybrid working, subject to position requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED