Benefits Operations and Leave Coordinator

Howden • Miami, TN

7d • $75,000 - $95,000

About The Position

The Benefits Operations and Leave Coordinator provides operational support for employee benefit programs, leave administration, and multi-state workers’ compensation processes. The role ensures accurate benefits data, timely employee support, compliance with applicable regulations, and effective coordination with HRIS, payroll, vendors, carriers, and benefit partners. The coordinator also helps improve processes, strengthen reporting accuracy, and support a positive employee experience.

This position supports day-to-day administration of benefits, responds to employee inquiries, maintains HRIS and related records, and contributes to benefits compliance and process improvements. It also administers employee leave cases, guides employees throughout the leave lifecycle, coordinates leave-related payroll and benefit premiums, supports multi-state workers’ compensation compliance, and manages the annual workers’ compensation reconciliation audit.

The role is permanent and classified as exempt under the Fair Labor Standards Act. The expected base salary range is $75,000–$95,000, with actual salary determined by factors including candidate experience and work location. Employees are eligible for a discretionary bonus and, subject to eligibility, various benefits and programs.

Requirements

• High school diploma or equivalent required.
• At least 3 years of experience in benefits administration, leave administration, HR operations, People Operations, or a related HR support function.
• Working knowledge of employee benefits, leave-of-absence programs, workers’ compensation, and related federal, state, and local compliance requirements.
• Familiarity with FMLA, ADA, ACA, ERISA, COBRA, HIPAA, and state paid leave programs.
• Experience working with HRIS, payroll systems, third-party administrators, carriers, vendors, or benefit brokers.
• Strong attention to detail and ability to maintain accurate employee data, documentation, and reporting.
• Strong customer service and communication skills, including the ability to provide clear, timely, and supportive employee guidance.
• Ability to manage competing priorities, meet deadlines, and handle sensitive and confidential information with discretion.
• Proficiency in Microsoft Office, including Excel.

Nice To Haves

• Associate degree or bachelor’s degree in human resources, Business Administration, or a related field.
• Workday experience.

Responsibilities

• Support day-to-day administration of employee benefit programs, including health, wellness, retirement, and other benefit offerings.
• Respond to employee benefits inquiries with clear, accurate, and timely information.
• Maintain accurate benefits data in HRIS and related systems to support reporting, compliance, and employee records.
• Support compliance with applicable benefits regulations, including ACA, ERISA, COBRA, HIPAA, and other requirements.
• Identify opportunities to streamline benefits processes, improve accuracy, and enhance the employee experience.
• Administer employee leave-of-absence cases, including vendor-managed and in-house leaves, in accordance with federal, state, and local requirements.
• Serve as the primary point of contact for employees throughout the leave lifecycle, providing clear, timely, and supportive guidance.
• Partner with payroll to ensure accurate deductions, benefit premium processing, and recovery of missed premiums.
• Support multi-state workers’ compensation compliance, including coverage requirements, injury reporting, and state-specific filing rules.
• Manage the annual workers’ compensation reconciliation audit by reviewing payroll data, validating classification codes and wage information, and ensuring accurate reporting in alignment with carrier and regulatory requirements.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts.
• 401(k) retirement plan.
• Flexible Paid Time Off.
• Paid parental leave.
• Life insurance.
• Disability insurance.
• Eligibility for a discretionary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED