Manager, Benefits & Leave

Revolution Medicines•Redwood City, CA

7d•Hybrid

About The Position

As a key member of Revolution Medicines’ growing People Operations team, the Benefits & Leave Manager guides U.S. and Canadian employees through important life events while building scalable, employee-centered processes and service delivery. The role is responsible for hands-on administration and accurate, timely delivery of U.S. and Canada employee benefits, leave programs, workplace accommodations, workers’ compensation, and related programs. The position reports to and works closely with the Associate Director, People Operations, Benefits & Compliance, aligning program delivery with benefits strategy and operational priorities, addressing material escalations, and supporting the evolution of benefits, leave, and accommodation processes. The Manager owns day-to-day program delivery and serves as a subject matter expert for U.S. and Canada benefits, leave, and workplace accommodation processes. The role applies discretion and sound judgment to resolve employee, operational, and data issues, manage complex leave and accommodation matters, and determine when legal, compliance, or policy escalation is appropriate. The Benefits & Leave Manager partners with Total Rewards, HRBPs, Legal, Payroll, brokers, vendors, and other stakeholders to deliver programs effectively and improve employee experience, processes, workflows, self-service, and appropriate automation. The role also tracks operational metrics, identifies risks and opportunities, implements approved improvements, and maintains resources that support consistent execution and business continuity.

Requirements

Bachelor’s degree in human resources, business administration, a related field, or equivalent practical experience.
At least 6 years of experience in U.S. benefits administration and related People/HR Operations, including hands-on responsibility for health and welfare and retirement programs.
Expertise in U.S. leave and workplace accommodation practices, including the interactive process, complex case management, sound judgment, and appropriate escalation.
Experience with U.S. benefits and retirement plan compliance, including audits, reconciliations, required notices and filings, and annual 401(k) audit activities.
Experience working with benefits brokers and vendors, using benefits platforms and HR systems, and leading the operational execution of Open Enrollment and other benefits initiatives.
Strong analytical and problem-solving skills, including investigating and resolving employee, operational, and data issues, exercising judgment, and recommending practical solutions.
Ability to manage sensitive information with a high level of confidentiality and integrity.
Strong organizational, prioritization, collaboration, and communication skills; exceptional attention to detail; and ability to adapt, manage competing priorities, and work effectively across organizational levels and with external partners.
Ability to quickly develop working knowledge of Canadian benefits, leave, workplace accommodations, and compliance requirements.

Nice To Haves

Experience supporting Canadian benefits, leave administration, workplace accommodation processes, and compliance requirements.
Experience supporting benefits operations in a rapidly scaling organization and/or across multiple geographies.
Biotechnology or pharmaceutical industry experience.
Experience with PlanSource, Workday, leave administration platforms, or similar HR technologies.
Experience leveraging AI, automation, or other technology to improve benefits administration, operational efficiency, data validation, self-service, or case management.

Responsibilities

Manage day-to-day U.S. and Canada benefits administration, including health and welfare, retirement, eligibility and enrollment, qualifying life events, invoice reconciliation, payroll and vendor coordination, system transactions, recurring data audits, and issue resolution.
Coordinate benefits impacts associated with employee lifecycle events, including hires, terminations, transfers, and employment status or location changes.
Administer and coordinate employee leaves, including case administration, documentation, pay and benefits impacts, stakeholder updates, and return-to-work activities.
Partner with leave management vendors and Payroll on ongoing leave administration and with HRBPs and Legal on complex or escalated leave matters.
Manage workplace accommodation cases from intake through resolution, including the interactive process, employee and manager guidance, documentation, pay and benefits impacts, implementation, and return-to-work activities.
Partner with HRBPs and Legal on complex or sensitive accommodation matters and escalate as appropriate.
Work with benefits brokers, carriers, and leave vendors to monitor service delivery, resolve or escalate issues, coordinate platform and data updates, and use vendor resources to support routine inquiries and employee self-service.
Lead the operational execution of Open Enrollment, approved benefits program changes, and wellness initiatives in alignment with Total Rewards strategy, including employee communications and education resources.
Partner with Culture, Engagement & Learning on related events.
Administer retirement plan operations, including employee cases, recordkeeper coordination, contribution-limit monitoring, and issue resolution.
Coordinate the annual 401(k) audit, including data collection, reconciliations, auditor coordination, and follow-up.
Coordinate and complete benefits compliance activities, including plan audits and reconciliations, required notices and filings, and related documentation; identify potential compliance concerns and promptly escalate material risks.
Coordinate workers’ compensation cases and claims with EH&S and other stakeholders, aligning with leave, accommodations, and return-to-work processes where applicable.
Track and analyze benefits and leave operational metrics, including inquiry and case volumes, recurring issues, processing errors, vendor service trends, and employee experience indicators.
Recommend and implement approved improvements to benefits and leave processes, controls, workflows, self-service, and employee experience, including automation and AI opportunities.
Translate approved changes into requirements, testing, documentation, and employee resources.
Maintain SOPs, guides, and other operational resources supporting consistent execution, employee self-service, and business continuity.