Benefits Advocate, Human Resources Coordinator

OPOC.us • Worthington, OH

5d • Onsite

About The Position

OPOC.us (One Point of Care) is hiring a full-time Benefits Advocate with an HR Coordination focus in Worthington, Ohio. This customer-facing position coordinates day-to-day HR, payroll, and benefits activities for clients and serves as a trusted point of contact for their employees. The role responds to inquiries about HR matters, including payroll and employee benefits, and explains coverage options in clear, accessible terms. The successful candidate is positive, compassionate, organized, client-focused, and able to work effectively with a team. They should be resourceful when researching unfamiliar HR topics, verifying information, and resolving questions or issues. The role requires foundational knowledge of core HR functions and a commitment to accurate, timely service. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Pay is $45,000 to $50,000 per year, based on experience.

Requirements

• At least two years of experience in HR administration, payroll, benefits, or a similar coordinator role.
• Experience in a client-facing role focused on responsive service and customer satisfaction.
• Excellent written and verbal communication skills for internal and external interactions.
• Strong organizational and time-management skills, including the ability to prioritize and adapt in a fast-paced environment.
• Attention to detail and accuracy in data entry and record keeping.
• Ability to remain positive, empathetic, calm, and professional under all circumstances.
• Working knowledge of federal and state employment regulations and willingness to continue learning.
• Proficiency in Outlook, Word, Excel, and PowerPoint.
• Working knowledge of standard office equipment.
• Strong problem-solving abilities and ability to multitask effectively.

Nice To Haves

• Experience with HRIS or benefits administration platforms.
• Associate or bachelor's degree in human resources or a related field.
• Experience in a service-related industry or client care setting.
• Flexibility to travel to client sites as needed.

Responsibilities

• Maintain employee records and update HRIS databases.
• Schedule interviews and manage onboarding logistics for new hires.
• Assist with candidate sourcing and initial interviews, coordinate background checks, and prepare employment contracts.
• Serve as a first point of contact for employee questions about benefits, policies, and workplace concerns.
• Help resolve employee issues, coordinate performance improvement plans, and support training and development initiatives.
• Track mandatory training, monitor documentation for audits, and assist with benefits administration.
• Coordinate payroll accurately and on time, including entering new hires into payroll systems, calculating wages, applying deductions, and issuing payments.
• Coordinate day-to-day HR, payroll, and benefits activities for clients and respond to employee inquiries.
• Research unfamiliar HR topics, resolve questions or issues, and verify information before providing guidance or taking action.

Benefits

• 401(k) with company matching.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Company-paid life insurance.
• Eight paid holidays and generous paid time off.
• Company-paid TelAssurance wellness benefit, including unlimited telemedicine and a prescription program.
• Onsite gym and health coaching.
• Opportunity to grow and develop in a supportive and positive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed