Human Resources Benefits Associate

Johnson & Wales University•Providence, RI

About The Position

Coordinates the administration of employee benefit plans and provides up-to-date benefits information to the university community. The associate administers day-to-day benefit program functions, processes benefit changes and employee premium contributions, assists with enrollment and recertification, and supports employees with benefit questions. The role also coordinates vendor payments and benefit plan audits, reviews applications for educational programs, participates in implementing benefit programs, and conducts new employee benefits orientation. Qualified candidates must live or relocate to within daily commuting distance of the Providence Campus upon hire.

Requirements

  • High school diploma or equivalent (GED).
  • Experience working in benefits administration or other related work.
  • Proficiency in Microsoft Office Word, Excel, and Outlook.
  • Ability to organize tasks effectively with keen attention to detail.
  • Excellent verbal and written communication skills.
  • Must live or relocate to within daily commuting distance of the Providence Campus upon hire.

Nice To Haves

  • Bachelor's degree.
  • One or more years of experience working in benefits administration.

Responsibilities

  • Reconcile and submit payment for vendor bills, maintain records, and coordinate benefit plan audits.
  • Process benefit changes and communicate them to appropriate departmental staff and vendors.
  • Coordinate payment of employee premium contributions and assist with annual open enrollment and recertification processes.
  • Coordinate day-to-day benefit program functions and communicate with vendor representatives to resolve issues, improve processes, and maintain compliance with applicable laws, regulations, and policies.
  • Review the completeness of and process applications for educational programs.
  • Assist employees with benefit questions, providing courteous and timely direction and resolution.
  • Work as part of a cross-functional team to implement benefit programs.
  • Conduct new employee benefits orientation.
  • Perform other duties as assigned.
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